Tools & Implementation Specialist

Job Summary

The Tools & Implementation Specialist assists in the development, maintenance, and implementation of craft and staff training programs for Black & Veatch construction professionals—driving improved workforce competency, compliance, and consistent adoption of digital tools enterprise-wide. This role deploys and delivers tools and technology training (e.g., InEight Plan & Progress, Procore) to construction project teams, with a focus on reducing scheduling errors, improving reporting accuracy, and enhancing productivity through Advanced Work Packaging (AWP) and WorkFace Planning (WFP) best practices to support a ONE B&V approach and consistent tool adoption.

Key Responsibilities

• Training Needs Assessment, Curriculum Development, Instruction Delivery & Facilitation

• Conduct training needs assessments to identify skill gaps in AWP/WFP, work packaging, and software usage.

• Design and develop comprehensive training materials (manuals, presentations, e-learning modules, simulations, and practical exercises) tailored to project needs and software updates.

• Build curricula for Coordinators, Superintendents, and Front Line Supervisors using Work Packaging and Plan & Progress workflows.

• Deliver training via multiple modalities: classroom, workshops, on the job mentoring, and virtual/hybrid sessions, tailoring content for diverse audiences (engineers, superintendents, site management, field crews) to ensure clarity, relevance, and engagement.

• Provide hands-on instruction with InEight Plan (CWP/IWP creation and management) and InEight Progress (daily planning and quantity tracking).

• Best Practices & Adoption

• Coach personnel in AWP and WFP best practices to maximize efficiency and align with project objectives and the Path of Construction.

• Promote standardized work processes and consistent tool usage across projects.

• Tracking, Evaluation & Continuous Improvement

• Track, schedule, and monitor training for staff and craft; maintain accurate attendance and certification records for compliance and auditing.

• Monitor trainee progress; assess learning outcomes through tests and practical application; adjust programs to meet objectives.

• Collaborate with PMs and field teams to troubleshoot processes, collect feedback, and update curriculum to reflect new procedures or software functionality.

• Make recommendations on tool configuration for field workflows.

• Support integration between InEight, Procore, and project schedule systems.

• Advise project leadership on how to resolve adoption resistance.

• Stakeholder Collaboration & Communications

• Partner with Safety, HR, Quality, and Operations to align training solutions with business needs.

• Assemble and deliver communications, presentations, and collateral for meetings, events, and leadership updates.

• Support strategic planning, budgeting insights, and resource forecasting related to training initiatives.

Management Responsibilities

• Preferred Qualifications

• 5+ years field operations experience

• Bachelor’s degree in Business, Construction Management, Engineering, Education, or related field.

• Fundamental understanding of adult learning principles; experience delivering training in person, virtual, and hybrid.

• Credentials such as Certified WorkFace Planne or AWP University (or equivalent) are highly desirable.

• Experience across open shop and/or union environments; direct hire project exposure.

• Demonstrated problem solving ability; deductive logic; sound decision making in dynamic project contexts.

• Experience in operations, learning management systems, and/or formal teaching.

• Proven track record of self direction, prioritization, and exceptional time management.

• Demonstrated competency in Developing Talent; strong team orientation and service mindset.

Qualifications

• 3+ years of relevant experience in training, operations, or project delivery; prior experience developing individuals in a leadership/training capacity.

• Open shop and/or union experience required. Direct Hire experience required for Direct Hire assignments.

• Significant hands on experience in construction or project management with expertise in AWP/WFP methodologies.

• Proficiency with project management software, specifically InEight Plan & Progress; familiarity with related InEight applications (e.g., InEight Model) and Procore.

• Strong instructional and facilitation skills: ability to communicate complex information clearly to varied audiences.

• Excellent organizational, administrative, communication, and interpersonal skills.

• Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.

• Experience using Learning Management Systems (LMS) for tracking, reporting, and delivering training.

• Ability to create, edit, and deliver digital training materials using presentation, document, and spreadsheet tools.

• Familiarity with virtual training platforms (e.g., Microsoft Teams, Zoom, WebEx).

• Strong general computer literacy, including file management, digital communication, and basic troubleshooting.

• Experience using or adapting instructional technology tools such as projectors, smart boards, online testing systems, or content authoring tools.

• Ability to work, communicate, and deliver instruction effectively in both in person and remote environments.