Todd Snyder - Sales Leader
Position Summary
The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances the customer’s experience and achieves the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store.
Responsibilities
- Leadership
- Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture.
- Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards.
- Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.
- Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards.
- Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture.
- Drive for Results
- Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities.
- Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.
- Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.
- Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.
- Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities.
- Talent Management
- Lead role in training, developing and coaching the associate team to create a Customer First culture.
- Motivate associates by providing feedback and recognition for behaviors that drive positive results.
- Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
- Motivate associates by providing feedback and recognition for behaviors that drive positive results.
- Lead role in training, developing and coaching the associate team to create a Customer First culture.
Qualifications
- Minimum High School education or equivalent.
- Minimum 1 – 2 year retail experience or equivalent education.
- Team leader experience preferred.
- Ability to receive feedback and take action when appropriate.
- Demonstrated business acumen.
- Demonstrated ability to communicate effectively with customers and store team.
- Demonstrated collaborate skills and ability to work well within a team.
- Ability to perform all Essential Job Functions.
- Proficient use of technology.
About Us
Todd Snyder - We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things - like the importance of dressing well and cultivating a unique personal style - will never go out of fashion. The company ships worldwide through its website, and operates 14 stores (and counting) in the United States, which have been hailed as innovative retail and lifestyle hubs by The New York Times, New York Magazine, GQ and others. Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Todd Snyder prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all Todd Snyder activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Todd Snyder also provides reasonable accommodation of religion and disability in accordance with applicable law. Pay/Benefits Information
Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.