Todd Snyder - Sales Leader
Position Summary
The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhancing the customer’s experience and achieving the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store.
POSITION TITLE
Sales Leader - TS
REPORTS TO
Store Management Team
SUPERVISES
Store Associates
Responsibilities
Leadership: Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture. Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards. Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.
Drive for Results: Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities. Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals. Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.
Talent Management: Lead role in training, developing and coaching the associate team to create a Customer First culture. Motivate associates by providing feedback and recognition for behaviors that drive positive results. Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
Visual & Operational Execution: Maintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed). Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales. Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP. Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards. Understand and adhere to all company policies and procedures.
Authority: In the absence of a member of management, is authorized to: Open store Monday through Friday only; close store Sunday through Wednesday if necessary. Complete cash refunds for returned merchandise. Complete employee purchase transactions. Complete cash pay-outs for store purchases and services. Receive merchandise shipment; complete markdowns on sale and damaged goods. Complete morning bank deposits.
Qualifications
Minimum High School education or equivalent.
Minimum 1 – 2 year retail experience or equivalent education.
Team leader experience preferred.
Able to receive feedback and take action when appropriate.
Demonstrated business acumen.
Demonstrated ability to communicate effectively with customers and store team.
Demonstrated collaborate skills and ability to work well within a team.
Able to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
Proficient use of technology.
About Us
Todd Snyder - We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things - like the importance of dressing well and cultivating a unique personal style - will never go out of fashion. The company ships worldwide through its website, and operates 14 stores (and counting) in the United States, which have been hailed as innovative retail and lifestyle hubs by The New York Times, New York Magazine, GQ and others. Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws.
Job Info
Job Identification: 30511
Job Category: Stores
Posting Date: 2026-08-27T18:29:48+00:00
Job Schedule: Full time
Locations: Bal Harbour, FL, United States