TO Youth Co-Op

Position Summary

Position is intended to expose youth to meaningful work activities through on-the-job learning experiences which may lead to future career opportunities. Under the supervision of the Department Manager, serve as a staff person to the team that provides direct and indirect services to the community/clients/customers.

Essential Duties And Responsibilities

• Greet the public and direct to the appropriate staff person or destination.
• Assist with department program needs.
• Provide information and assistance to the general public about the department programs and services.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Maintain strict confidentiality and present a positive, professional demeanor and image at all times.
• Complete trainings specific to department.
• Comply with Tribal Operations Personnel Policy and policies of the department.

Minimum Qualifications

• Youth enrolled in school in 11th or 12th
• Must be a member of the Saginaw Chippewa Indian Tribe.
• Must be eligible to earn High School credits.
• Must provide a letter from High School advisor/counselor recommending participation and placement.

License, Certification, Or Special Requirements

• Native American preference shall apply to all positions.
• Must obtain work permit from high school, which is accredited by the state of Michigan.

Knowledge, Skills, And Abilities

• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Skill in operating business computers and office machines, including Windows programs.
• Ability to deal with staff and public in a courteous manner.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to handle multiple tasks and meet deadlines.
• Ability to carry out instructions furnished in verbal or written format.

Physical Demands

• Frequent use of hands, wrists, fingers associated with computer equipment.
• Required to sit for extended periods of time.
• Occasionally walk and stand and reach with arms and hands.
• Normal visual acuity, ability to talk and hear.
• Occasionally lift and/or move up to 20 pounds.

Work Environment

• Normal office and outdoor environment.
• Must possess sufficient stamina to work under all types of weather conditions including extreme hot/cold and to lift, carry, push, or pull a variety of tools, equipment and materials.