TMS Technician

About the role

Neuro Wellness Spa is recruiting a TMS Technician for a full-time position. We are currently seeking a highly organized, friendly and compassionate candidate. No previous TMS experience necessary. This position includes paid TMS training and certification. Previous experience with patient care is required.

Responsibilities

• Administer TMS treatments according to specific physician protocols.
• Set up the TMS device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
• Provide excellent patient care and treat patients with compassion while developing trust and rapport.
• Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
• Administer psychiatric rating scales and counsel patients on completion of scales.
• Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
• Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.
• Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.
• Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
• Excellent written and verbal communication skills required.
• Able to multi-task with high degree of attention to detail and bring tasks to completion.
• Any other duties assigned by the supervisor.

Requirements

• High School diploma
• 2 years or more experience in customer service or clinical care preferred.
• Experience working with patients who are suffering from anxiety and depression preferred.

Qualifications

• No previous TMS experience necessary.

Skills

• Strong customer service skills and exceptional phone presence.
• Proficient with Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Able to multi-task with high degree of attention to detail.

Pay

M-F 10/1030am -7pm

Schedule

M-F 10/1030am -7pm