TJJD-Dorm Supervisor II - Senior T L- Crisis Stabilization Unit (CSU) / Mental Health Treatment Program (MHTP) / Behavior Stabilization Unit (BSU) -MCL

About the role

TJJD provides residential treatment to youth committed to TJJD and assigned to a state-operated high-security juvenile correctional facility. Youth are assigned to the Crisis Stabilization Unit (CSU), Mental Health Treatment Program (MHTP), and Behavior Stabilization Unit (BSU) upon a determination of mental health concerns accompanied with aggressive, self-harm, and/or suicidal behaviors.

Responsibilities

• Supervises the CSU, MHTP, and BSU Juvenile Correctional Officers (JCOs)
• Oversees the direct care operations for the CSU, MHTP, and BSU dorms
• Maintains a positive culture and leads the team
• Ensures compliance with laws, rules, regulations, policies, procedures, and standards relating to dorm safety, youth movement, on-the-job training, and related operations and programs
• Provides oversight, coaching, and observing all shifts
• Ensures facilitation of youth nurture groups and activities
• Ensures daily schedule and activities are followed, including nurture groups
• Ensures weekly dorm leadership meeting occurs involving case manager, senior coaches, and the Nurse Program Manager, when available
• Provides technical assistance, training, and direction to coaches
• Ensures compliance with laws, rules, regulations, policies, procedures, and standards relating to dorm safety, youth movement, on-the-job training, and related operations and programs
• Planner, prioritizes, and schedules dorm activities
• Ensures youth service team meetings occur per policy
• Analyzes and uses data to make and support decisions and make recommendations to improve programs and operations as well as to staff and schedule the dorm properly, understand trends related to violence, use of force, staff presence, and other indicators that can provide information regarding the "health" of the dorm and its culture
• Exhibits and encourages creativity in group activities used for regulation practice, life skills, and recreation, properly using agency guides and materials and sharing new ideas with leadership that may help other dorms
• Leads the team and youth to develop their own dorm identity, appropriate rituals and celebrations, and other concepts that create a sense of welcome and belonging for both staff and youth
• Represents the dorm during staff and special meetings and provides relevant information regarding the dorm's operations and activities with the program supervisor, facility compliance officer, and facility administrators
• Acts as the dorm's liaison with representatives of various facility programs and other community and juvenile justice agencies
• Ensures adequate coach shift supervision and provides direct supervision of coaches and youth during periods of staff shortage or during emergencies
• Provides support, leadership, and direction as needed during crisis at facility
• Works in close partnership with a variety of service providers and treatment program staff to ensure youth availability to all treatment programs
• Serves as campus shift administrator on a rotational basis
• Works under minimal supervision, with extensive latitude to use initiative and independent judgment
• May be required to work in excess of 40 hours per workweek, be on-call, and occasional travel
• Provides oversight, leadership, training, and technical assistance to coaches in the performance of their duties
• Promotes ethical leadership, excellent performance, confidentiality, a positive working environment, and professional development
• Makes and supports decisions and makes recommendations to improve programs and operations as well as to staff and schedule the dorm properly, understand trends related to violence, use of force, staff presence, and other indicators that can provide information regarding the "health" of the dorm and its culture
• Ensures youth service team (whatever name) occur per policy and actively participates in staff and special meetings regarding facility and dorm operations and activities
• Prepares for such meetings
• Affords consideration for ideas and points of view from other staff members
• Performs all duties in compliance with agency safety policies and procedures
• Reports safety hazards and corrects hazards when possible
• Completes required documentation in the event of an accident/injury within requested time frames
• Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies
• Actively embodies and supports the Texas Model by demonstrating its core values in daily tasks and interactions with others

Qualifications

• Bachelor's degree
• Two (2) years of full-time wage-earning experience that may be any combination of the following: (1) experience working with juveniles or adults in a residential setting, treatment, or correctional program; or (2) experience relating to primary service responsibilities including assessments, development and implementation of individual case plans, development and coordination of services, and placement recommendations, referrals of youth, and individual counseling.
• One year of the experience must be in a supervisory or team lead position, or in a senior-level position involving the performance of work with a high level of responsibility and limited or minimal supervision, or in a position responsible for coordinating or monitoring compliance efforts with related standards.
• OR High School diploma or equivalent
• Six (6) years of full-time wage-earning experience that may be any combination of the following: (1) experience working with juveniles or adults in a residential setting, treatment, or correctional program; or (2) experience relating to primary service responsibilities including assessments, development and implementation of individual case plans, development and coordination of services, and placement recommendations, referrals of youth, and individual counseling.
• One year of the experience must be in a supervisory or team lead position or in a senior-level position involving the performance of work with a high level of responsibility and limited or minimal supervision, or in a position responsible for coordinating or monitoring compliance efforts with related standards.

Preferred Qualifications

• Bachelor's degree with major course work in criminal justice, behavioral science, social science, business administration, public administration or a related field
• Experience providing services for juveniles in a correctional program or other program, particularly for youth with complicated mental health issues, typically accompanied by self-harm, aggressive, and/or suicidal behavior