TJJD - Clerk II (GNS)

About the role

Performs complex (journey-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting.

Responsibilities

• Answers and routes incoming phone calls, takes messages, greets and directs visitors to the appropriate staff.
• Clocks in and out using the agency's time clock system.
• Coordinates and schedules appointments as needed.
• Prepares, reviews, and proofs correspondence, reports, purchase/work orders, summaries, manuals, brochures, vouchers, journals, records, and other related forms.
• Reviews completed forms for signatures and proper entries.
• Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.
• Maintains files, materials, reports, and supplies.
• Opens and distributes incoming mail, prepares mail-outs, processes outgoing mail, and maintains records on postage, registered mail, and packages.
• Performs data entry, editing, maintenance, verification, retrieval, and inquiry/searches.
• Collects, monitors, and maintains informational/statistical data in manual or automated systems.
• Tracks and monitors requests, requisitions, work orders, etc., and takes appropriate follow-up action.
• Pick up and deliver documents, supplies, equipment, or materials.
• May assist in conducting physical inventory of stock, supplies, equipment, and/or fixed assets.
• Performs a variety of related duties not listed, to be determined and assigned as needed.
• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested timeframes.
• Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
• Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

  Requirements

  • Experience in secretarial, clerical, or general office work in a field relevant to the assignment.
  • Knowledge of office procedures.
  • Knowledge or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.
  • Knowledge of spelling, punctuation, grammar, and arithmetic.
  • Knowledge of business or program terminology, methods, and procedures.
  • Knowledge of records management techniques and procedures.
  • Skill in use of a personal computer, applicable software, and other standard office equipment.
  • Skill in answering phones and greeting visitors.
  • Skill in preparing and maintaining records, files, and reports.
  • Ability to transfer stock, supplies, and/or equipment from one location to another.
  • Ability to make arithmetic computations.
  • Ability to perform data entry functions.
  • Ability to type with appropriate speed and accuracy for assignments.
  • Ability to maintain strict confidentiality with sensitive material.
  • Ability to prioritize and manage multiple tasks.
  • Ability to plan, organize, and coordinate work assignments and meet deadlines.
  • Ability to identify errors and initiate resolution.
  • Ability to understand and follow complex written and oral instructions.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to work in a high stress environment and readily adapt to change.
  • Ability to compose, prepare, and proofread correspondence, documents, forms, reports, and manuals.
  • Ability to train others.
  • Ability to work more than 40 hours per work week and travel occasionally.

    Qualifications

    • Minimum Qualifications: Experience in secretarial, clerical, or general office work in a field relevant to the assignment.
    • Knowledge of office procedures.
    • Knowledge or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.
    • Knowledge of spelling, punctuation, grammar, and arithmetic.
    • Knowledge of business or program terminology, methods, and procedures.
    • Knowledge of records management techniques and procedures.
    • Skills in use of a personal computer, applicable software, and other standard office equipment.
    • Skills in answering phones and greeting visitors.
    • Ability to prepare and maintain records, files, and reports.
    • Ability to transfer stock, supplies, and/or equipment from one location to another.
    • Ability to make arithmetic computations.
    • Ability to perform data entry functions.
    • Ability to type with appropriate speed and accuracy for assignments.
    • Ability to maintain strict confidentiality with sensitive material.
    • Ability to prioritize and manage multiple tasks.
    • Ability to plan, organize, and coordinate work assignments and meet deadlines.
    • Ability to identify errors and initiate resolution.
    • Ability to understand and follow complex written and oral instructions.
    • Ability to communicate effectively, both orally and in writing.
    • Ability to establish and maintain effective working relationships with others.
    • Ability to work in a high stress environment and readily adapt to change.
    • Ability to compose, prepare, and proofread correspondence, documents, forms, reports, and manuals.
    • Ability to train others.
    • Ability to work more than 40 hours per work week and travel occasionally.
    • Pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

    Skills

    • Knowledge of office procedures.
    • Knowledge or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.
    • Knowledge of spelling, punctuation, grammar, and arithmetic.
    • Knowledge of business or program terminology, methods, and procedures.
    • Knowledge of records management techniques and procedures.
    • Skills in use of a personal computer, applicable software, and other standard office equipment.
    • Skills in answering phones and greeting visitors.
    • Ability to prepare and maintain records, files, and reports.
    • Ability to transfer stock, supplies, and/or equipment from one location to another.
    • Ability to make arithmetic computations.
    • Ability to perform data entry functions.
    • Ability to type with appropriate speed and accuracy for assignments.
    • Ability to maintain strict confidentiality with sensitive material.
    • Ability to prioritize and manage multiple tasks.
    • Ability to plan, organize, and coordinate work assignments and meet deadlines.
    • Ability to identify errors and initiate resolution.
    • Ability to understand and follow complex written and oral instructions.
    • Ability to communicate effectively, both orally and in writing.
    • Ability to establish and maintain effective working relationships with others.
    • Ability to work in a high stress environment and readily adapt to change.
    • Ability to compose, prepare, and proofread correspondence, documents, forms, reports, and manuals.
    • Ability to train others.
    • Ability to work more than 40 hours per work week and travel occasionally.

    Benefits

    • Retirement plan.
    • Paid group health & life insurance for employee.
    • Paid holidays.
    • Paid vacation leave.
    • Paid sick leave.
    • Longevity pay.
    • Employee assistance program.
    • Optional add-on benefits: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc.
    • Hazardous duty pay.
    • Career ladder advancements.
    • Free meals while on duty.

    Pay

    Commensurate with experience.

    Schedule

    Varies based on departmental needs.

    Benefits

    • Retirement plan.
    • Paid group health & life insurance for employee.
    • Paid holidays.
    • Paid vacation leave.
    • Paid sick leave.
    • Longevity pay.
    • Employee assistance program.
    • Optional add-on benefits: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc.
    • Hazardous duty pay.
    • Career ladder advancements.
    • Free meals while on duty.