Title Support Specialist

Essential Duties

• Greet clients and visitors in a friendly manner, direct them to the waiting area, offer refreshments and notify the appropriate team member.
• Answer the phone within 3 rings, offer to help if you can (scheduling, directions, etc.), take a message or forward the call to the appropriate team member.
• Ensure that incoming and outgoing mail is properly handled each day.
• Maintain the petty cash. Send receipts to the controller. Balance remaining cash with receipts.
• Maintain and oversee the needs of the office regarding copier, shredding service and need for supplies and maintenance.
• Handle all aspects of post-closing. Verify and add incoming funds, print disbursement checks. Ensure that documents have been recorded, verify and send payoffs.
• Find recorded releases for outstanding liens: Deeds of Trust, Judgments, etc. as described on the Title Insurance Binder schedule of requirements.
• Travel to different Circuit Court Clerk’s Offices to record a variety of legal documents, when needed.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
• Knowledge, Skills, And Abilities:
• Excellent written communications skills.
• Excellent organizational skills.
• Excellent record keeping abilities.
• Possess effective computer, calculator, and keyboarding skills.
• Able to prioritize tasks based on urgency, deadlines and importance.
• Able to use Microsoft Word and Excel.
• Able to work independently with minimum supervision.
• Able to produce detailed and accurate work.
• Able to take direction from others.
• Education And/or Experience (Required And Preferred):
• High School education or equivalent.
• Two years of previous administrative experience (preferred) or equivalent combination of education and experience.

Physical And Mental Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee regularly sits and uses hands to finger, handle, or feel objects, tools, or controls.
• The employee frequently is required to talk or hear.
• The employee is frequently required to stand, walk, reach with hands and arms, stoop, kneel, or crouch.
• The employee must regularly read and comprehend complex legal documents.
• The employee must regularly lift and/or move up to 10 pounds and may occasionally lift up to 50 pounds.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• The work is performed primarily in an office setting or in the Circuit Court Clerk’s record room.
• The noise level in the environment is usually low.

Position Type/Hours

• This is a non-exempt position working Monday – Friday, 8:30 a.m. – 5 p.m. with overtime as necessary.