Title Specialist

We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. The posting includes: About Us (company description) - maybe not needed? The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: About Us (company description) maybe not needed as a section? Could be "About the role"? Actually the posting includes "About Us" describing IAA. Could be considered "About the role"? Not exactly. There's "About The Team" describing Yard Operations. There's "Job Description" describing Title Specialist tasks. Then "Responsibilities" list. Then "Qualifications" list. There's also mention of benefits: "RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year." That's benefits. Also maybe schedule? Not mentioned. Pay? Not mentioned. So we should include Benefits section with that content. Also maybe "About the role" could be the Job Description paragraph. Could treat that as "About the role". The "About The Team" could be part of "About the role" or separate? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. We have: - About the role: Could combine "About Us" and "About The Team" and "Job Description"? But we need to preserve all substantive info. Perhaps we can have About the role section containing the description of the role (Job Description) and maybe team context. But we also have About Us (company) which is not role-specific but could be omitted? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep company description too. Where to put it? Could be a separate section like "About the company" but not in allowed headings. However we could fold it into About the role? Might be okay. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Likely they expect only those headings. So we need to fit all substantive info under those headings. We can put company description under About the role (maybe as a preamble). Or we could create an

before any heading? The instruction says output ONLY the HTML fragment — no /. It didn't forbid having a leading

before headings. But they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have a

for company description before the first heading, then headings for sections. Thus structure:

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

Then

About the role

with content: "About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. Job Description The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems" We could keep as

paragraphs. Then

Responsibilities

with

• each bullet from responsibilities list. Then

  Qualifications

  with
  • each bullet from qualifications list. We also have "Skills" maybe not explicit; but we have "Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint" which could be skills. Could put under Skills section. However Qualifications already includes that. But we could separate: Qualifications: experience years; Skills: MS Office proficiency. The instruction says prefer a few substantive sections over many thin ones. So maybe combine skills into Qualifications. But we have separate Qualifications list includes "1-2 years State/National title processing experience", "2-3 Years Previous knowledge in title and salvage title requirements", "Maintaining customer databases", "Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint", "Typical Field Office Environment". That seems like qualifications and skills combined. So we can keep Qualifications section with those items. We have no explicit Pay or Schedule, so omit those sections. We have Benefits already included in the opening paragraph (the RB Global benefits). Could we move that to a Benefits section? The instruction says never create Benefits sections unless posting actually states them. It does state benefits: medical, dental, vision, basic life insurance, 401k match, 15 days PTO. So we should create a Benefits section with that content. However we already included that in the opening paragraph. Better to move it to Benefits section and remove from opening paragraph to avoid duplication. But we must preserve all substantive info; we can move it. Thus opening paragraph could be just company description (About Us). Then Benefits section separate. Let's extract company description: first paragraph about IAA (the "About Us" part). That's substantive. Then Benefits: "RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year." Now About the role: combine About The Team and Job Description. Let's craft:

    About the role

    About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

    Job Description The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems

    Now Responsibilities: list. Responsibilities list from posting: - Review and process documentation for insurance and remarketing customers - Process incoming salvage titles from multiple states and set for sale - Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws - Provide excellent customer service and support by offering solutions and timely responses to external/internal partners - Provides a variety of customer support services through the mail, email, telephone and direct personal contact - Reviews and enters in title work for all customers - Completes application to transfer title ownership - Enters information from titles received from the state into the IAA operating system - Stays current with title/salvage laws in multiple states - Responds to customer questions, complaints and requests - Resolves problems encountered in the effort to transfer title ownership - Performs word processing assignments, filing and related clerical duties - Follows well-established procedures and under close direction of supervisor - Assists with other office functions as needed - Immediately reports all violations of company policy to a supervisor or manager - Protects and preserves confidential, personal customer information received and adheres to state and company records retention policies and procedures - Develop employees as part of a progression plan - Maintain a culture of responsibility, accountability, integrity, and execution across span of control - Other duties as assigned per management We need to output each as
  • . Qualifications list: - 1-2 years State/National title processing experience - 2-3 Years Previous knowledge in title and salvage title requirements - Maintaining customer databases - Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint - Typical Field Office Environment We could also include "Skills" but we can keep as Qualifications. Now Benefits section:

    Benefits

    RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

    Now we need to ensure we didn't include any boilerplate like EEO etc. The posting didn't have that. Now output HTML fragment: start with

    for company description, then sections. Let's write company description paragraph: IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and