Title Processor/ Closer

About the role

We are seeking a highly detailed, initiative-taking professional to join our team as a Title Processor/Closer. This position supports GTE Title, a CUSO of GTE Financial, in a title agency environment providing title insurance services for a variety of real estate transactions. The primary focus is to manage transactions from order entry through closing and post-closing follow-up while delivering accurate, timely, and responsive service to members, lenders, real estate agents, and all other transaction parties.

Responsibilities

• Enter and maintain title order information and request title commitments from the underwriter for new files.
• Prepare and deliver closing protection letters, preliminary closing disclosures, settlement statements, and title requirements to lenders as needed.
• Order surveys, payoffs, lien searches, municipal searches, and other required services to resolve title requirements and clear files for closing.
• Respond to inquiries from members, real estate agents, lenders, attorneys, and other transaction parties by phone and email.
• Coordinate closing dates, times, and logistics with all parties involved in the transaction.
• Conduct real estate closings with members, borrowers, buyers, sellers, agents, and lenders while ensuring all documents are properly executed and notarized, as applicable.
• Review closing documents for accuracy, completeness, and compliance with lender instructions, title requirements, agency procedures, and regulatory guidelines.
• Prepare, review, and balance Closing Disclosures (CDs), settlement statements, and disbursement documentation in coordination with lenders and internal team members.
• Coordinate funding approval, verify receipt of required funds, and ensure disbursements are completed accurately and timely following closing.
• Communicate closing status, outstanding conditions, funding updates, and scheduling changes to all applicable parties throughout the transaction.
• Upload recorded documents and related file materials into the agency's title software system.
• Distribute lender loan policies and owner's title insurance policies to the appropriate parties.
• Apply working knowledge of title requirements for condominiums, townhomes, mobile homes, primary residences, investment properties, and other residential property types.
• Maintain accurate spreadsheets, file records, and post-closing documentation to ensure timely reconciliation and file completion.
• Scan, audit, and close files within the title software system while completing all required post-closing activities.
• Maintain knowledge of and comply with all applicable federal, state, and agency regulations.
• Adhere to all departmental, operational, administrative, and GTE Financial policies and procedures.
• Demonstrate functional knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Office of Foreign Assets Control (OFAC), Anti-Money Laundering (AML) regulations, Right to Financial Privacy Act, and the Bank Bribery Act.
• Assist with additional administrative duties and special projects supporting the title agency as assigned.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 1-3 years of work experience in title or a related field or a combination of education and experience.

Preferred Skills

• Previous experience in title processing and/or real estate closings.
• Knowledge of title insurance, settlement procedures, and closing documentation.
• Experience working with title production and closing software.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and multitasking abilities.
• Ability to work independently while collaborating effectively with team members.
• Bilingual (English/Spanish) preferred.

Schedule

Department Hours: Monday–Friday (8:00 am to 5:00 pm). Full-time hours required, with additional hours necessary to accomplish objectives, goals, and projects. The position is hybrid (in-office or remote) and may be changed at any time by management with appropriate notice, if possible.

Requirements for Remote/Hybrid Work

• A quiet workplace to focus on delivering excellent service to members.
• Power and high-speed internet over 100MB (minimum).
• Video capability (connection of 1.5 Mbps up and down recommended).
• Hybrid candidates must live within driving distance of the office location and be able to regularly commute as needed.