Title Processor

Who You Are

We are seeking a detail-oriented and highly organized Title and Escrow Processor to manage all aspects of title order processing from inception to final recording. This role involves opening orders, procuring necessary title search products, HOA documents, and payoff demands, meticulously reviewing executed closing files, and preparing and submitting legal documents for recording. You're a great fit if you bring exceptional communication skills along with a customer service orientation. You're a strong problem-solver, and thrive when you are working collaboratively in a high volume, fast-paced environment. Experience with title or escrow is a plus, but not required. This is an in-person position, working out of our Denver, Colorado office.

What You'll Do

• Process title orders, which includes (but is not limited to) opening orders, ordering title search products, ordering and processing HOA documents, and ordering and processing payoff demands
• Receive, process, and return executed documents; review completed closing files to confirm all required documents are executed, notarized, and properly included
• Prepare and submit legal documents for recording with the appropriate county recorder's office
• Monitor the status of recordings, and follow up to ensure timely return and proper indexing
• Identify and resolve discrepancies or deficiencies in recorded documents or title reports
• Upload and organize final documents in the company's file management system
• Maintain compliance with company policies, industry regulations, and title insurance standards

What You Bring

• 1+ years of administrative, hospitality, or customer service experience preferred
• Excellent verbal and written communications skills, with the ability to work cross-functionally with multiple teams
• A knack for problem solving and finding solutions to ambiguous problems
• Strong technical skills – comfortable working at a computer, and proficient in Microsoft Office and Google Suites
• Experienced in customer service, with comfort communicating with customers via phone and email
• Ability to work in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
• A high degree of organization, while maintaining the ability to be flexible and reprioritize quickly
• Self-motivated and capable of managing tasks autonomously
• Must be located in Denver, Colorado and able to work in-office

Bonus Points

• Fluency with escrow and title software, ideally Qualia
• Experience in title or escrow

Pay

The salary range for this role is $50,000 - $60,000, depending on your experience, skills, location, and other factors.

Benefits

• Meaningful equity package
• Generous medical, dental, and vision coverage
• Work-from-home stipend
• Parental leave
• Plenty of paid time off to recharge