Title of Opportunity: Director of Lifespan Religious Education

Location: Coralville, IA

About the Role

We are seeking a dedicated Driver License Representative to join our team at the Iowa Department of Transportation. This role involves providing exceptional customer service to the public, processing driver's license and identification card applications, and ensuring compliance with state and federal regulations.

Responsibilities

• Process driver’s license and ID card applications, renewals, and replacements.
• Administer vision tests and written examinations for driver’s license applicants.
• Collect fees and issue receipts for services rendered.
• Verify applicant documentation, including proof of identity, residency, and Social Security number.
• Provide accurate information to customers regarding licensing requirements, procedures, and fees.
• Maintain confidentiality and security of applicant information.
• Operate office equipment, including computers, cameras, and signature pads.
• Assist with other clerical duties as needed, such as filing, data entry, and customer inquiries.
• Ensure compliance with state and federal laws, rules, and regulations.

Requirements

• High school diploma or equivalent.
• Customer service experience, preferably in a public-facing role.
• Strong communication and interpersonal skills.
• Ability to handle cash transactions accurately and responsibly.
• Basic computer skills and the ability to learn new software systems.
• Must be able to stand for extended periods and lift up to 20 pounds.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.

Qualifications

• Previous experience in a government or DMV setting is preferred but not required.
• Knowledge of Iowa driver’s license laws and regulations is a plus.
• Bilingual candidates are encouraged to apply.

Benefits

• Comprehensive health, dental, and vision insurance.
• Retirement plans, including IPERS (Iowa Public Employees’ Retirement System).
• Paid time off, including vacation, sick leave, and holidays.
• Employee assistance programs and wellness initiatives.
• Opportunities for professional development and training.

Pay

Starting pay is $17.50 per hour.

Schedule

• Full-time position, 40 hours per week.
• Monday through Friday, with occasional weekends or evenings as needed.