Title Fulfillment Planner

About the role

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family. Purpose Statement The Fulfillment Planner coordinates the movement of inventory throughout the distribution network to fulfill customer demand.

Responsibilities

• Plans and purchases inventory from Contract Manufacturers.
• Develops deployment strategy based on current demand and production plans at the SKU location level.
• Plans, creates, changes, and completes purchase orders within SAP.
• Communicates purchase plans with contract manufacturers.
• Manages potential inventory shortage reports.
• Takes action to reduce shortages to customers.
• Communicates customer shortages to Customer Service Representatives where appropriate.
• Communicates significant inventory shortages to Supply Planners and/or Sales Channel Service Managers.
• Maintains distribution center inbound schedule database.
• Maintains the plant outbound shipment load plan.
• Maximizes stock transfer order freight utilization.
• Manages the movement of dc to dc inventory transfers through the C-item deployment process.
• Tracks and develops improvement plans to reduce unplanned shortages.
• Analyzes and reviews inventory to minimize spoilage.
• Develops actionable plans to improve customer order fill rate.
• Maintains 3rd Party Transportation Providers inbound scheduling tool.

Requirements

• Bachelor’s degree in business, supply chain management, logistics, or a related field.
• Logistical planning, supply chain, or related work experience preferred; relevant education will be considered in lieu of work experience.
• Knowledge of manufacturing, distribution, and customer service preferred.

Qualifications

• APICS certification or matriculation towards certification preferred.
• Professional certification preferred (e.g., APICS).

Skills

• Strong statistical and spreadsheet analytical skills.
• Demonstrated ability to perform basic financial analysis.
• Strong written and verbal communication and interpersonal skills.
• Great multi‑tasker and works well cross‑collaboratively.
• Superior critical thinking skills.
• Strong PC proficiency (Microsoft Office Word, PowerPoint; Access preferred; advanced proficiency in Excel).
• SAP, S4, Blue Yonder or related systems experience preferred.

Pay

Annual Range/Hourly Rate $61,676.00 - $83,444.00

Schedule

Hybrid work schedule at the world headquarters in Buffalo, NY.