Title Clerk

About the Role

The Manufactured Housing Title Clerk is responsible for obtaining, maintaining, and safeguarding clear ownership records for manufactured homes and ensuring the company’s security interest is properly perfected. This role manages high-volume, multi-state titling activities, coordinates with state agencies/counties/DMVs, resolves title defects, and processes lien recordings, assignments, and releases. The position frequently involves manufactured-home-specific documentation (e.g., MSO/MCO, HUD label/seal or serial/VIN identifiers) and may include real-property conversion activities where required by state law.

Reporting Relationship

Reports to: SVP, Finance

Essential Duties and Responsibilities

• Title application & ownership transfer:
  • Prepare and submit title applications and supporting documents to the appropriate state/county agency; ensure fees are paid accurately and timely.
  • Track each file from application through receipt of the final title/ownership documentation.
  • Research ownership/titling status and determine required steps to establish or transfer ownership, including locating prior titles when needed.
  • Request duplicate titles and corrections to title records (e.g., name, address, serial/VIN errors).
  • Resolve title defects and exceptions, including missing documents, signature/notary issues, payoff/lien conflicts, and agency rejections.
  • Coordinate with dealers, closing teams, buyers/borrowers, and government offices to obtain required documentation and complete transfers.
• Lien perfection, assignments, and releases:
  • Ensure the company/lender lien is properly perfected in accordance with state requirements (e.g., lien notation on certificate of title, UCC filing, or other state-specific process).
  • Process lien assignments, lien releases, and title delivery upon payoff in accordance with policy and regulatory requirements.
  • Maintain accurate lien and title status updates in internal systems and trackers.
  • Follow up on pending filings and agency backlogs to ensure timely perfection and release.
• Document control, recordkeeping, and compliance:
  • Maintain custody of titles, MSOs, and related documents (physical and/or electronic), including scanning, indexing, and secure storage.
  • Maintain file integrity and audit readiness through accurate logging, checklists, and quality control reviews.
  • Ensure compliance with state-specific titling and lien rules for manufactured housing and internal policies/procedures.
  • Generate reports and provide status updates to internal stakeholders and management.
• Communication & service:
  • Respond to inquiries from internal partners and external parties via phone/email with professionalism and urgency.
  • Communicate clearly with government agencies and third parties to resolve issues and obtain approvals.
  • Escalate complex defects or time-sensitive matters appropriately.

Schedule

Monday to Friday, 40 hours per week/day shift

Work Location

In-Office in Wayne, PA