Title and Registration Specialist

About the role

The Title and Registration Specialist will play a critical role in managing the title and registration process for Arc's vessels across all 50 states. This includes working with agencies, dealers licenses, and customer self-service platforms. The position requires a strong understanding of state, county, and provincial requirements and exceptional attention to detail.

Responsibilities

• Defining and developing Arc’s title and registration operations in various markets
• Managing the end-to-end title and registration process for new Arc vessels, ensuring legal compliance and customer satisfaction
• Researching and maintaining a comprehensive knowledgebase of state-specific requirements
• Partnering with finance to ensure accurate tax calculations, lien releases, and lienholder details
• Coordinating with Delivery Operations to align documentation, inspections, and permits with vessel delivery timelines and liability transfer
• Building repeatable processes, templates, and audit-ready records to support scalability and efficiency

Requirements

• 2+ years of experience in vehicle, vessel, or equipment title and registration, preferably in multiple states
• Working knowledge of DMV and state-agency processes, and state-specific titling and registration requirements
• Exceptional attention to detail and accuracy in handling legal and financial documents
• Strong organizational skills and ability to manage a high volume of transactions and deadlines simultaneously
• Clear written and verbal communication skills for interacting with customers, state agencies, and internal teams
• Ability to research and interpret regulations, fees, and tax rules that vary by state, county, and jurisdiction
• Comfort working independently, taking ownership of outcomes, and carrying processes through to completion with minimal oversight

Bonus Qualifications

• Familiarity with marine or boat titling and registration, HIN requirements, and U.S. Coast Guard documentation
• Experience supporting a direct-to-consumer or e-commerce model where products ship and register nationwide
• Experience with multi-state sales and use tax, vessel value caps, and separate trailer registration
• Familiarity with DocuSign or similar e-signature workflows and document automation
• An active notary commission, or familiarity with notarization requirements across states
• Comfortable pushing at a fast but sustainable pace
• Enthusiasm for boating and the water

Benefits

• Base salary of $115,000 annually
• Highly competitive equity grants
• Semi-annual bonuses tied to impact
• Top-tier benefits including healthcare, parental leave, PTO, income protection, retirement savings, water fund, professional development, safety support, captain training, office perks, and relocation assistance