Tire and Battery Center Team Leader

About the Role

As a Tire and Battery Center Services Lead, you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

Responsibilities

• Be a Team Leader:
  • Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
  • Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and advocates for members, associates, and the company.
• Be an Expert:
  • Maintains in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), tire recalls, product specifications, and seasonality to ensure consistent team performance.
  • Shares knowledge and trains the team, ensuring they are equipped with what they need to perform their jobs effectively, including new products and technologies.
  • Leverages learning resources and attends training conferences to drive continuous improvement.
• Be a Techie:
  • Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Utilizes handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
  • Be an early adopter of new tools and encourages others to use them.
• Be an Owner:
  • Drives business results, ensures commitment to operational excellence, and maintains a neat, clean, and safe work area for the team and members.
  • Ensures proactive planning, orders equipment, tools, and supplies while being cognizant of expense controls, tracks and monitors returns and special orders, and assists in staffing and scheduling.
  • Operates cash registers, processes transactions, and works hands-on in the physical area when required to support member service.
  • Maintains accurate inventory, audit, safety, and compliance standards, completes required documentation, and models a commitment to member service.
• Be a Talent Ambassador:
  • Trains and teaches the team to be highly effective, monitors associates to complete e-learnings and trainings on time.
  • Identifies potential and desire in others, provides and develops necessary skills for the team to deliver high-quality services.
  • Encourages career growth for all associates and sources new talent internally and externally.
  • Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities.
  • Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices, implementing related action plans, using the Open Door Policy, and assisting management with correcting ethical and compliance issues.
  • Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others adapt to change or new challenges.
• Respect the Individual:
  • Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Creates opportunities for all associates to thrive and perform; helps to attract the best talent.
  • Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
  • Strengthens the team by helping, developing, and mentoring others; recognizes others' contributions and accomplishments.
• Act with Integrity:
  • Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture.
  • Holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serve our Customers and Members:
  • Delivers results while putting the customer first.
  • Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence:
  • Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
  • Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Requirements

• 6 months of supervisory experience or 6 months of experience in the automotive industry.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within a prescribed time period if hired.

Preferred Qualifications

• Supervisory experience.
• Tire Industry experience or Tire Industry Certification.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable.
• Other benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Education benefits: Live Better U, a company-paid education benefit program for full-time and part-time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.

Benefits are subject to change and may depend on job classification and length of employment. For more information, see One.Walmart.

Pay

The hourly wage range for this position is $22.00 to $30.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary location: 305 AIRPORT RD, AMES, IA 50010-8205, United States of America.