Timekeeping Coordinator

Provides central administrative timekeeping support to industrial front-line employees and their leaders. Supports accurate, timely, and compliant timekeeping practices by assisting managers with system tasks, timecard review, reporting, and issue resolution. Serves as a timekeeping system subject matter expert and provides a high level of customer service to managers, employees, HR, Payroll, and People Partners.

Responsibilities

• Function as a timekeeping system “superuser” for several different client accounts
• Run daily reports to capture errors affecting accurate payroll
• Submit regular reporting on errors to field leadership based on supervisor direction
• Escalate errors to senior Operations leaders
• Weekly PTO reconciliation before close of payroll period
• Audit and enforce schedules in the timekeeping system for compliance
• Manage incoming request volume through escalation paths and timely responses
• Develop working relationships with other support function owners, contributors, and field team members
• Capture process improvement opportunities and coordinate with leadership to develop scalable solutions
• Drive tasks related to special projects that increase efficiency and lower costs
• Other tasks & duties as assigned by leadership

Requirements

• Associate degree in business administration, human resources, or equivalent experience, preferred
• At least 3 years of administrative, HR, payroll support, timekeeping, or customer service/support experience
• Timekeeping experience and/or timekeeping compliance exposure strongly preferred
• Experience supporting managers or employees with timecard, pay, schedule, or payroll-related questions preferred
• Experience in a high-volume environment; prior support of 200+ employees or queue/inbox management experience preferred
• Intermediate computer skills, including Microsoft Office, Word, Teams, Outlook, and Excel; UKG/Kronos, Smartsheet, and JD Edwards experience a plus
• Willingness to become familiar with California timekeeping/compliance requirements for West Coast support strongly preferred
• Strong attention to detail, organization, follow-through, and ability to manage repetitive tasks accurately
• Ability to troubleshoot issues, shift priorities as needed, and escalate appropriately
• Strong communication and relationship-building skills with a passion for helping people
• Reliable, disciplined, and comfortable working independently in a remote hourly environment
• Flexible, adaptable, and open to learning established processes before recommending improvements
• Comfortable working Monday–Friday, holidays as required, and flexing as business needs require; overtime may be available but is not guaranteed
• Up to 10% travel annually, including potential initial in-person training and occasional team meetings

Schedule

8am - 5pm PDT

Pay

$24.52 - $28.85 per hour

Benefits

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work