Tiki Bar Server

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE

Present enthusiastic, excellent service, and high standards. You will elevate the dining experience with a great personality and menu knowledge to ensure guest satisfaction.

Main Duties and Responsibilities

• Maintain a professional image.
• Maintain professional working relationships.
• Collect payment for food and beverage services.
• Follow company cash handling and accounting procedures.
• Provide exceptional customer service.
• Maintain excellent product knowledge, including the ability to recommend and guide guests in selecting beverage and food items.
• Must be able to maintain composure and effectiveness in a busy, fast-paced environment.
• Maintain a clean workspace.
• Assist managers, chefs, bartenders, and other servers as directed or needed.
• Notify manager of unhappy or unruly guest.
• Perform all opening, side work, and closing duties accurately and completely.

Specific Job Knowledge, Skills, And Ability Requirements

• Ability to stand and walk for 6-to-8-hour shifts.
• Must be organized and detail-oriented.
• Must be punctual and arrive at work on time and in accordance with posted schedule.
• Must have POS system competency.
• Must have current Montana TIPS certification.
• Able to carry a tray of food and/or drinks through a busy dining space.
• Able to hear guest orders and needs amidst loud background noise.
• Should have strong multitasking abilities in a busy work environment.
• Learn and maintain full knowledge of menu items.
• Follows and responds to management instructions and directions.
• Must be a team player and balance team and individual responsibilities.
• Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail.
• Strong communication skills with the ability to develop relationships and foster cooperation.

Education and Experience/Licenses or Certificates

• Preference for a high school diploma or G.E.D.
• Computer and point of sales skills required.
• Experience/ Licenses Or Certificates: 2+ years at a high level, quality establishment. TIPS and Food Handler Certifications required.

Schedule and Benefits

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full-time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.