Ticket Sales Coordinator
About the role
Fulfills ticket orders and answers customer inquiries. Tracks sales, generates reports, and maintains records. Assigns tasks and provides guidance. Aids in crafting effective ticketing sales strategies.
Responsibilities
- Develops and maintains personal relationships with Panther fans to convert into season tickets, mini-plans single games, or group sales.
- Make a minimum of 60+ calls per day with a goal of 20-25 connections.
- Meet or exceed weekly and monthly sales goals while providing great service.
- Provide prompt, thorough, and complete responses to all inbound customer communications such as phone calls or emails.
- Work all football and men’s basketball gamedays.
- Support the ticket operations team and their staffing needs for football and men’s basketball.
- Keep detailed notes and logistics of all customer interactions and renewals through Paciolan and Salesforce database.
- Oversee new group ticket initiatives including theme days, promo nights, and more.
Requirements
The individual must be able to work all football and men’s basketball gamedays. The University of Pittsburgh is an equal opportunity employer / disability / veteran.
Qualifications
- Bachelor's degree required.
- Colligate Athletics experience strongly preferred.
- An equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.
Skills
Computer work, ability to travel and attend meetings on and off campus. Must be mobile for long periods of time especially on gamedays.
Benefits
Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Pay
To Be Determined Based On Qualifications
Schedule
Monday - Friday, 8:30 a.m. - 5:00p.m.