Ticket Office Event Staff - Richmond Raceway

Essential Duties and Responsibilities

• Selling parking passes to all walk-up customers.
• Process credit card payments.
• Serve as a staff member working in a ticket booth.
• Develop a working knowledge of track pricing, policies, procedures, and general event information.
• As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
• Direct vehicle traffic flow to proper areas.
• Aid guests with questions regarding directions, information about the facility, and parking assistance.
• Handle will-call requests at the ticket office.

Education and Experience

• High school diploma or general education degree (GED).
• One to three months related experience and/or training.
• Equivalent combination of education and experience.
• One to two years’ event staffing or ticket sales experience preferred.

Other Skills, Abilities, and Qualifications

• Minimum 18 years of age.
• Ability to work outdoors in changing weather conditions for extended periods.
• Attention to detail and ability to provide a high level of customer service is required.
• Comfortable working in a fast-paced, high-energy environment.
• Flexible schedule during the event.
• Reliable transportation to and from the track location.