Ticket Office Event Staff - Homestead-Miami Speedway

About the Role

Homestead-Miami Speedway is hiring for Ticket Office Event Staff. This part-time seasonal position provides customer service, product upsell, and order processing via telephone, mail, and walk-ups.

Responsibilities

• Sell parking passes to all walk-up customers.
• Process cash and credit card payments.
• Serve as a staff member working in a ticket booth.
• Develop a working knowledge of track pricing, policies, procedures, and general event information.
• Answer guest questions or direct guests appropriately as the first line of contact.
• Direct vehicle traffic flow to proper areas.
• Assist guests with questions regarding directions, facility information, and parking assistance.
• Handle will-call requests at the ticket office.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• 1-2 years’ event staffing or ticket sales experience preferred.
• Minimum 18 years of age.
• Ability to work outdoors in changing weather conditions for extended periods.
• Attention to detail and ability to provide a high level of customer service.
• Comfortable working in a fast-paced, high-energy environment.
• Flexible schedule during events.
• Previous cash handling experience preferred.
• Reliable transportation to and from the track location.
• Pass background screening.

Benefits

Competitive compensation and a comprehensive benefits package focused on wellness. Opportunities for personal and professional growth and development.