Guest Services Support Event Staff - Homestead-Miami Speedway

About the Speedway

Homestead-Miami Speedway, opened in 1995 following an initiative to spur economic recovery after Hurricane Andrew, is a 650-acre facility featuring a 1.5-mile oval and 2.21-mile road course. Founded by Miami businessman, racing enthusiast, and philanthropist Ralph Sanchez, the Speedway hosts on-track events nearly 300 days per year and generates over $301 million annually for the region. NASCAR crowned champions in all three of its national series at Homestead-Miami Speedway for 18 consecutive years (2002-19) and will host NASCAR Championship Weekend again in 2026.

Available Roles

• Support Team
  • Setup and teardown of items such as signage, tents, tables, chairs, and steel barricades.
  • Transport staff to and from specific work locations on property.
  • Deliver items such as water coolers and event information to Fan Crew Members.
  • Assist all Guest Services departments with various tasks.
  • Must pass a Motor Vehicle Record (MVR) check.
• Admissions Crew
  • Check each guest's ticket or credential for valid entry into the Venue or infield.
• Venue Crew
  • Direct guests to their seats and other points of interest.
  • Enforce Speedway policies and procedures.
  • Provide event information to guests.
  • Ensure everything in their assigned area is in working order.
  • May work as elevator attendants to ensure guest safety.
• Tram Driver
  • Safely and efficiently transport guests to various areas of the Speedway.
  • Ensure Tram Ambassadors are performing their duties.
  • Must have a valid Class A, B, or C CDL with current physical.
  • Must pass a Motor Vehicle Record (MVR) check.
• Tram Ambassador
  • Paired with a Driver to ensure all safety equipment is operational and in good repair.
  • Sit at the front right corner of the tram facing passengers.
  • Ensure passengers remain seated and make safety announcements.
  • Assist with loading/unloading as needed.
• Tram Attendant
  • Proactively assist and greet guests as they approach the tram plaza.
  • Answer questions professionally and courteously.
  • Advise guests which queue to enter.
  • Assist with loading/unloading, including guests with disabilities.
• ADA Cart Support
  • Safely transport guests with disabilities via golf carts to and from designated locations.
  • Must pass a Motor Vehicle Record (MVR) check.
• Information Crew
  • Positioned at information centers around the property and in the Venue.
  • Provide accurate information to fans in a timely manner.
  • Ensure fans have a positive race-day experience.

Qualifications

• High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience.
• Prior customer service experience is strongly preferred.
• Minimum age of 18 years old.
• Ability to stand for long periods of time.
• Ability to work with others and take direction.
• Ability to maintain a professional and courteous attitude with guests at all times.
• Ability to work nights/weekends as assigned.
• Excellent verbal communication skills.
• Some positions may require a valid driver’s license and passing a motor vehicle license inspection report.
• Ability to work outdoors in changing weather conditions for extended periods.
• Reliable transportation to and from the track location.

Benefits

• Competitive compensation.
• Comprehensive benefits package focused on wellness.
• Opportunities to grow and develop both personally and professionally.