Thrift Store Sales Associate: part-time

Why This Role Matters

The Falls Church Clock Tower Thrift Shop directly supports NVFS programs by generating funding for services that strengthen individuals and families in our community. Through your work, you help create an inclusive, supportive environment while contributing to the success of the store and the impact of our mission.

Benefits and Compensation

• Pay: $15 per hour
• Role: On-site
• Hours: Must work weekends; Minimum commitment of 20 hours per week

In this role, you will:

• Create a superior customer experience by providing high levels of customer service.
• Engage customers, understand their needs, and learn sales and donation opportunities.
• Work well in team environment with other staff and volunteers.
• Maintain orderliness of sales floor and store displays to ensure presentation of items and merchandise are visually appealing to support the customer / buyer experience.
• Aid in marketing efforts working in collaboration with the store manager and other staff.
• Process sales transactions ensuring accuracy of payment.
• Process merchandise following pricing guidelines.
• Process store donations according to established guidelines.
• Foster team environment with other staff and volunteers.
• Assist manager with annual inventories as assigned.
• Work under supervision of Manger and/or Assistant Manager in a timely manner.
• Maintain current level of knowledge on NVFS programs and events.

Your Background

• Ability to use a cash register, calculator, credit card processing machine and make change accurately.
• Related work experience in retail sales and customer service preferred.
• Familiarity with Thrift Store and aftermarket pricing a plus.
• Marketing experience a plus.
• Oral and written fluency in English; Spanish language fluency a plus.

Additional Requirements

• Successful completion of background checks upon hire.
• Must have reliable transportation.
• Must be available to work holidays, evening and weekends as needed and on short notice.
• Must be able to lift and move up to 25 pounds of clothing and/or house wares (which may be large or bulky) on and off of retail fixtures such as shelving up to six (6) feet high and clothing racks up to four (4) feet high and z-racks up to six (6) feet high.