Jobs · Research

Thought Leadership, Research Strategist

ServiceNow · United States · 1 wk ago
RemoteRemoteResearchContract

Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Benefit Options

  • Benefit options available through Magnit Global, depending on contract factors and upon meeting requirements.
  • Offering includes:
    • Flexible work arrangements
    • Competitive compensation package
    • Health, dental, and vision insurance
    • Retirement savings plan
    • Professional development opportunities

Skills

  • Have 7+ years of experience in research, editorial, content production, or a related field
  • Have a portfolio of polished long-form and executive-facing writing with strong editorial instincts
  • Have advanced PowerPoint skills and can build executive-ready decks from scratch, including data-forward slides
  • Are comfortable working with research data and translating findings into clear charts and narratives
  • Can manage multiple workstreams independently and move work forward without heavy direction
  • Have excellent written communication and attention to detail
  • Background in enterprise technology, B2B research, or executive thought leadership
  • Experience producing content for C-suite audiences
  • Familiarity with multi-country survey research or executive interview programs
  • Experience working with external research partners, agencies, or editorial vendors
  • Proficiency in Power BI, Tableau, or Canva
  • Experience drafting and refining headlines, eyebrow copy, and executive summaries

Qualifications/Licenses

  • Work Authorization: US Citizen
  • Travel Required: No travel required
  • Shift Timings: Not specified

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