Insights Strategist

About the role

You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.

Responsibilities

• Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
• Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
• Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
• Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
• Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
• Move fast — balancing high-quality craft with rapid iteration and experimentation.

Requirements

• 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
• Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
• Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
• Strong communicator who can simplify complex ideas and engage both executives and practitioners.
• Curious, analytical, and relentlessly focused on helping customers succeed.
• Thrives in ambiguity and fast-changing environments — no passengers, no politics.

Qualifications

• Experience with AI-powered research platforms is a plus.
• Knowledge of customer journey mapping and analytics tools is beneficial.
• Ability to manage multiple projects simultaneously and meet deadlines.

Skills

• Data analysis and storytelling skills.
• Excellent communication and presentation skills.
• Project management and organizational skills.
• Ability to work independently and as part of a team.

Benefits

Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.

Pay

Competitive Compensation: The range for this role is $90,000 – $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location.

Schedule

Full-time position.