Therapy Support Specialist
About the role
Teays Physical Therapy, a H2 Health company, is hiring a full-time Therapy Support Specialist for our outpatient team in Hurricane, WV. This is a great opportunity for someone who enjoys working with people and wants to be part of a collaborative physical therapy and occupational therapy environment. You'll help keep the clinic running smoothly while supporting patients throughout their visit, from scheduling and check-in to preparing for therapy and assisting with non-skilled activities directed by a licensed therapist. These responsibilities align with H2 Health's Therapy Support Specialist role. This is a non-skilled therapy support role and does not involve independently evaluating patients, developing treatment plans, or providing services that require professional therapy licensure.
Responsibilities
- Create a welcoming, positive experience for patients
- Support patient scheduling, intake, and front-office needs
- Assist with EMR tasks, referrals, and patient records
- Prepare patients and treatment areas for therapy
- Assist with exercises and functional activities as directed by a licensed therapist
- Keep therapy equipment and clinic spaces clean, safe, and ready
- Work closely with physical therapists, occupational therapists, and clinic team members
- Help the team stay organized so clinicians can focus on patient care
Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Comfortable using computers and learning healthcare systems
- Organized, dependable, and team-oriented
- Healthcare or medical office experience is a plus, but not required
- Recent graduates and candidates looking to grow their healthcare experience are welcome to apply
Benefits
- Competitive compensation
- Flexible scheduling to support work-life balance
- Career advancement and professional growth
- Full benefits: medical, dental, vision, and 401(k) with match
- Generous PTO, paid holidays, and company-paid life insurance
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs