Therapy Patient Access Clerk

About the Position: As a Therapy Patient Access Clerk at Riverwood Healthcare Center, you play a crucial role in ensuring seamless patient experiences from the moment they enter our facilities. Your primary responsibility is to facilitate the scheduling and registration process with accuracy, efficiency, and empathy. You will be the initial point of contact for patients, gathering essential information, verifying insurance details, and guiding them through administrative procedures. Education: High School diploma or GED strongly required; AA degree or a certification in the healthcare field strongly preferred. One year customer service experience required; healthcare field preferred. One year of computer experience required; electronic health record preferred. What we offer: At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. In addition, you may be eligible for some additional benefits including 401(k)-retirement plan, wellness benefits with on-site fitness center, cost savings on services or pharmacy products provided through Riverwood Healthcare and Earned Sick/Safe time off based on the hours you work. This posting is for a Casual work status, which means that you will be scheduled only when needed and there are no set hours. Casual employees are not eligible for employee insurance benefits. EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status. Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. About us: Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state-of-the-art surgical center. Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.