Patient Access Clerk

About the role

Performs timely and accurate registration duties for Martin County Hospital District. Performs admission duties for admitting in-patients, outpatients, and emergency patients to hospital services. Processes and files registration records and acts as liaison with patient family members or responsible party.

Responsibilities

• Registers in-patients, outpatients, and emergency patients and processes admission records
• Files registration and admission records
• Acts as liaison with patient family members or responsible party
• Provides excellent customer service, answers multi-line telephone, routes and transfers calls, handles customer requests and concerns, and takes accurate messages
• Ensures all patient and guarantor information is correct and updated as needed at each visit
• Verifies insurance, co-pay, co-insurance and collects deductibles
• Collects fee-for-service payments according to eligibility
• Maintains cash drawer and makes daily deposits
• Performs other duties as assigned

Requirements

• High School Diploma or GED
• Typing speed of 45 wpm
• Operation of ten key adding machine/calculator
• Familiar with operating personal computers
• Knowledge of general clerical duties
• One (1) year of office experience in a medical setting preferred

Mission Statement

Committed to excellence, Martin County Hospital District will provide the highest quality, compassionate care to improve the lives of those we serve.

Vision Statement

Martin County Hospital District strives to ensure the availability and viability of patient-centered primary and specialty care in a rural setting.