Therapeutic Training & Support
Northeast Family Services · Pembroke, MA · 1 mo ago
Business DevelopmentFull-time
About the role
This position is responsible for managing client relationships and providing high-quality customer service.Responsibilities
- Manage client interactions through phone, email, and in-person meetings.
- Handle customer inquiries and complaints effectively.
- Develop and maintain strong working relationships with clients.
- Collaborate with cross-functional teams to ensure client needs are met.
Requirements
- Bachelor's degree in Business Administration, Communications, or related field.
- At least 2 years of relevant customer service experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
Qualifications
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems.
Skills
- Customer service excellence.
- Problem-solving and conflict resolution.
- Adaptability and flexibility.
- Attention to detail.
Benefits
- Competitive salary.
- Flexible work schedule.
- Professional development opportunities.
- Health insurance coverage.
- Employee discounts.