Therapeutic Program Worker - Supplemental Workforce - Heartland Behavioral Healthcare

Heartland Behavioral Healthcare, Ohio Department of Behavioral Health — 3000 Erie Street South, Massillon, OH 44648. Contact: Megan Trump, megan.trump@dbh.ohio.gov. This is an Established Term Appointment (ETA), temporary for 10 months with possible extensions, unclassified and exempt from union.

About the role

The Ohio Department of Behavioral Health (DBH) exemplifies The Heart of Hope for individuals and families affected by mental health and substance use disorders. DBH values service-oriented, collaborative, value-driven, innovative approaches with a strong sense of urgency. As an Ohio Recovery Friendly Workplace, DBH fosters an inclusive, stigma-free environment supporting wellness, second-chance hiring, and recovery-informed policies.

This position supplements the permanent workforce at Heartland Behavioral Healthcare campus. It requires a 4-week full-time orientation (Monday–Friday business days). Shifts may include days, afternoons, evenings, weekends, and holidays. Hours are not guaranteed; ETA temporary workers may work 25–80+ hours per two-week pay period based on availability and hospital needs. The role may involve exposure to communicable diseases and unpredictable patient behavior. Ongoing training and development are required to remain in the classification.

Responsibilities

• Collaborate with consumers and professionals to create and implement Individualized Service Plans and Behavior Plans tailored to each consumer’s needs.
• Monitor and assess consumer progress, recommending revisions to service plans and behavior plans as needed.
• Participate in program development and direction, adhere to guidelines set by the Program Director, and contribute to the residential support team’s service plan.
• Attend agency, program staff, and consumer meetings, as well as relevant committees, to facilitate program objectives and share insights on consumer needs.
• Complete accurate records, logs, and documentation related to consumer observations, behavioral changes, progress, and service interactions in a timely manner.
• Help maintain the cleanliness and orderliness of the residential facility on a daily basis.
• Attend required training sessions to improve skills and knowledge relevant to the role and follow agency policies on computer and software usage.
• Uphold a professional, friendly demeanor when interacting with visitors and the community to enhance public relations and customer satisfaction.
• Adhere to established safety practices, procedures, and agency policies to ensure a safe environment for consumers and staff.

Qualifications

• Formal education in arithmetic (addition and subtraction) and in reading, writing, and speaking common English vocabulary.
• For positions in the Department of Developmental Disabilities: high school diploma or certificate of high school equivalence per Ohio Administrative Code 5123:2-3-01(F)(1)(c).
• Valid driver’s license required for positions that involve operating a motor vehicle to transport consumers to recreational, educational, and/or occupational activities.
• Or equivalent of the Minimum Class Qualifications for Employment noted above.

Pay

Hourly rate: $23.28.

Schedule

Temporary, part-time, variable/as needed. Shifts may include days, afternoons, evenings, weekends, and holidays. No guarantee of hours; typical range 25–80+ hours per two-week pay period based on availability and hospital needs.

Benefits

State of Ohio benefits for eligible full-time and part-time employees include: medical coverage; free dental, vision, and basic life insurance premiums after eligibility period; paid time off (vacation, personal, sick leave, and 11 paid holidays per year); childbirth, adoption, and foster care leave; education and development opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more); public retirement systems (OPERS, STRS, SERS, HPRS) and optional deferred compensation (Ohio Deferred Compensation). Benefits eligibility depends on multiple factors; the agency contact can provide specifics for this position.