Therapeutic Program Worker (Mental Health Therapeutic Aide) - Supplemental Workforce

What You’ll Do

• Collaborate with consumers and professionals to create and implement Individualized Service Plans and Behavior Plans tailored to each consumer’s needs.
• Monitor and assess consumer progress, recommending revisions to service plans and behavior plans as needed.
• Participate in program development and direction, adhere to guidelines set by the Program Director, and contribute to the residential support team’s service plan.
• Attend agency, program staff, and consumer meetings, as well as relevant committees, to facilitate program objectives and share insights on consumer needs.
• Complete accurate records, logs, and documentation related to consumer observations, behavioral changes, progress, and service interactions in a timely manner.
• Help maintain the cleanliness and orderliness of the residential facility on a daily basis.
• Attend required training sessions to improve skills and knowledge relevant to the role and follow agency policies on computer and software usage.
• Uphold a professional, friendly demeanor when interacting with visitors and the community to enhance public relations and customer satisfaction.
• Adhere to established safety practices, procedures, and agency policies to ensure a safe environment for consumers and staff.

Qualifications

• Must be able to complete a four‑week (Monday‑Friday) full‑time orientation.
• May work weekends and holidays; may be exposed to communicable diseases and unpredictable patient behavior.
• Training and development required to remain in the classification after employment.
• Formal education in arithmetic (addition & subtraction) and in reading, writing, and speaking common English vocabulary.
• If the position requires transporting consumers, a valid driver’s license is required; otherwise the equivalent of the minimum class qualifications noted above.
• Primary job skill: Therapeutic Aide.

Skills

• Technical: Behavioral Health, Mental Health.
• Professional: Collaboration, Attention to Detail, Listening, Motivating Others, Situational Awareness, Verbal Communication, Confidentiality, Observation, Organization.

Pay

This is an hourly position with a rate of $23.28.

Schedule

Established Term Appointment (ETA) for 10 months with possible extensions. The role is temporary, supplementing the permanent workforce, and may be scheduled for day, afternoon, or evening shifts, as well as weekends and holidays. Hours are variable with no guarantee; ETA TPWs may work 25–80+ hours per two‑week pay period based on availability and hospital needs. Classified as part‑time, variable/as needed.

Location

Heartland Behavioral Healthcare campus, 3000 Erie Street South, Massillon, OH 44646.

Contact

For inquiries, email megan.trump@dbh.ohio.gov.

Agency Overview

The Ohio Department of Behavioral Health (DBH) strives to exemplify “The Heart of Hope” for individuals and families affected by mental health and substance use disorders. DBH values a service‑oriented, collaborative, value‑driven, and innovative culture with a strong sense of urgency. As an Ohio Recovery Friendly Workplace, DBH supports the health and well‑being of all employees, including those in recovery, fostering an inclusive, stigma‑free environment that promotes wellness, second‑chance hiring, and recovery‑informed policies.