Therapeutic Program Worker - Supplemental Workforce (ETA)

About the role

This position focuses on supporting adults in a residential setting to develop essential independent living and social skills. The staff member will work directly with assigned consumers, implementing personal and behavior plans and helping with skills such as hygiene, medication management, food preparation, budgeting, and social interactions. The role involves maintaining a safe and supportive environment, de-escalating crises, modeling professional behavior, and transporting consumers to appointments as necessary. Staff will work closely with team members to develop individualized service plans, document progress, and maintain the facility’s cleanliness, contributing to a structured and supportive community.

Responsibilities

• Collaborates with consumers and professionals to create and implement Individualized Service Plans and Behavior Plans, tailored to each consumer’s needs.
• Maintains and monitors consumer progress, recommending revisions to service plans and behavior plans as needed.
• Participates in program development and direction, adhering to guidelines set by the Program Director, and contributes to the residential support team’s service plan.
• Attends agency, program staff, and consumer meetings, as well as relevant committees, to facilitate program objectives and share insights on consumer needs.
• Completes accurate records, logs, and documentation related to consumer observations, behavioral changes, progress, and service interactions in a timely manner.
• Maintains the cleanliness and orderliness of the residential facility on a daily basis.
• Attends required training sessions to improve skills and knowledge relevant to the role and follows agency policies on computer and software usage.
• Upholds a professional, friendly demeanor when interacting with visitors and the community to enhance public relations and customer satisfaction.
• Adheres to established safety practices, procedures, and agency policies to ensure a safe environment for consumers and staff.

Qualifications

• Formal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English vocabulary.
• The equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills

• Direct Support/Direct Care Technical: Mental Health, Behavioral Health, Communications, Customer Service, Therapy/Therapeutical Services
• Professional: Critical Thinking, Building Trust, Listening, Emotional Trust, Emotional Intelligence, Confidentiality, Observation, Adaptability

Benefits

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 7 on the OCSEA Pay Range Schedule. Normal working hours are 1st shift (6:30am to 3:00pm), 2nd shift (2:30pm to 11:00pm), and 3rd shift (10:45pm to 6:45am) and may work weekends and holidays as needed.

Pay

$22.60

Schedule

Part-time

Classified Indicator

Unclassified

Technical Skills

• Behavioral Health
• Communications
• Customer Service
• Direct Support/Direct Care
• Mental Health
• Treatment/Therapeutical Services

Professional Skills

• Adaptability
• Builing Trust
• Critical Thinking
• Emotional Intelligence
• Listening
• Confidentiality
• Observation