Therapeutic Behavioral Aide

Pinnacle Family Services

About the role

Pinnacle Family Services is a 30-year-old provider of evidence-based therapeutic foster care and behavioral health services in North Carolina and South Carolina. Specializing in serving children who have experienced trauma, loss, abuse, or neglect, Pinnacle operates within the Health Connect America network, which includes nine states. The role of Therapeutic Behavioral Aide at Health Connect America involves direct care and behavioral support to individuals, fostering independence and improving their quality of life.

Responsibilities

• Provide one-on-one behavioral interventions and support daily living, social, and community skills
• Aid individuals in developing self-directed, appropriate behaviors and internalizing social responsibility
• Support group and individual activities, promoting engagement and skill acquisition
• Collaborate with treatment teams and families to implement behavioral plans and reinforce progress
• Maintain client safety and provide guidance using evidence-based reinforcement and de-escalation techniques
• Document services, progress notes, and required records accurately and timely in accordance with company standards
• Participate in team meetings, trainings, and supervision to ensure consistent, high-quality service delivery

What to Expect

This role is hands-on, client-focused, and requires patience, consistency, and adaptability. You’ll work directly with individuals facing developmental, behavioral, or emotional challenges, providing support both in structured activities and community settings. Your work will be essential in fostering independence, enhancing daily functioning, and helping individuals successfully participate in their homes and communities.

Qualifications

• High school diploma or GED required; Associate’s degree is preferred
• Human services experience is preferred
• Current CPR/First Aid, NCI certification, and Bloodborne Pathogen (BBP) training, or willing to complete required training and certification within mandated timeframes
• Valid driver’s license, current vehicle registration, and insurance if providing transportation for individuals receiving services; driving record must be in good standing

Be Well with HCA

• Comprehensive benefits package including EAP, mental health counseling, medical, dental, vision, and retirement plans
• Flexible scheduling and work/life balance
• Dependent Daycare Flexible Spending Account
• Health Navigator
• 401(k) Retirement Plan

Equal Opportunity Employer

We welcome candidates who bring a genuine commitment to supporting individuals and families and meet the qualifications listed above. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law.