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About the role

Fyne Homes provides quality housing advice and services for everyone in Argyll and Bute. As part of our team, you’ll assist tenants with housing applications, welfare benefits, energy efficiency, and general support.

Responsibilities

• Assist tenants with housing applications through the Home Argyll partnership.
• Provide impartial advice and support to reduce energy use and bills via FyneHEAT.
• Help tenants claim their full benefit entitlement under Welfare Benefits, Support & Advice.
• Guide tenants on using the Customer Portal for payments, repairs, and contact updates.
• Distribute and explain publications (e.g., Annual Report 2025, Winter Newsletter).
• Offer housing advice and support services to the community.

Benefits

• Free, impartial energy advice and assistance to reduce household bills.
• Support in claiming full welfare benefit entitlements.
• Access to a Customer Portal for managing tenancy details, payments, and repairs.