The Learning Center (TLC) Coordinator

About the role

Reporting directly to the Director of Learning Support, the TLC Coordinator manages all administrative operations and tutoring services for The Learning Center, both in person and online.

Responsibilities

• Lead administrative operations for The Learning Center (TLC) across in-person and remote learning environments.
• Employ, train and supervise TLC Tutors.
• Develop, distribute, and maintain tutor availability schedules across multiple campuses and delivery modalities.
• Oversee and manage the college’s online tutoring platform.
• Develop and maintain academic support resources and student learning materials within Brightspace/D2L.
• Ensure high-quality tutoring standards across all on-campus and online modalities.
• Champion best practices in learning center administration and prioritize professional development opportunities for tutoring staff.
• Partner with academic divisions and faculty to align learning support services with curriculum demands to foster student success.
• Facilitate cross-campus communication and collaboration to increase institutional awareness of TLC services.
• Design, schedule, and facilitate tutor-led workshops focused on academic, study, and technology skills.
• Evaluate TLC program outcomes, usage metrics, and support practices to measure operational effectiveness.
• Compile and report data-driven findings and strategic recommendations to the Director of Advising.
• Responsible for TLC expenditures and operating within established budget parameters, including expenditures for tutor payroll and physical/digital learning resources.
• Participate in student success related events.
• Perform other duties as assigned by leadership.

Requirements

• Some evening