The Inn At Rancho Santa Fe - Director Catering
About the role
The Director Catering oversees the achievement of assigned team catering/food and beverage sales goals tied to the overall performance of the hotel. This role works closely with the Director of Sales or Hotel leadership to meet revenue, meeting planner satisfaction scores, and food and beverage catering sales goals.
Responsibilities
- Effectively manages assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage catering sales goals.
- With input and guidance from the GM and/or Corporate HR, manage Human Resources in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
- Understand the content reflected in catering contracts and how to negotiate terms therein.
- Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property.
- Maintain strong visibility in local community and industry organizations, as applicable.
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave, Aimbridge Digital, or Branded field marketing), as applicable.
- Perform any other duties as requested by the General Manager or Director of Sales.
Qualifications
- At least 6 years of progressive hotel catering sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
- Demonstrate creativity and knowledge of food and beverage/events desired.
- Must have a valid driver’s license in the applicable state.
- Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
- Must have thorough experience with professional selling skills: opening, probing, supporting, closing.
- Show strong analytical skills and strategic vision in establishing appropriate sales deployment.
- Be proficient in general computer knowledge especially Microsoft Office products.
- Able to work independently and simultaneously manage multiple tasks.
- Strong organization and presentation skills.
- Demonstrate ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales team.
- Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
- Work well in stressful, high pressure situations; maintain composure and objectivity under pressure.
- Able to work with and understand financial information and data, and basic arithmetic functions.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay!
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
Boldly reimagined, intentionally honored, rich with comfort. Nestled amongst San Diego’s rolling hills, citrus groves, and desert landscapes, The Inn at Rancho Santa Fe is an escape to a bygone era. Steeped in vintage luxury, rich history, and time-honored tradition, The Inn has undergone a property-wide renaissance, inviting guests to experience the charm of a simpler time and place where elegance is innate, hospitality is abundant, and the vibrant joy of a sun-soaked Southern California lifestyle is all around.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.