The Coffee Shop Attendant

About the Role

To perform daily food preparation and service, including continental items, pastries, and coffee preparation. Sell merchandise and ensure cleanliness of The Coffee Shop.

Responsibilities

• Service and prepare all food and beverages.
• Restock merchandise items sold in The Coffee Shop.
• Handle checks and utilize the Micros point-of-sale system.
• Greet all guests in a positive and welcoming manner.
• Perform general cleaning tasks, as assigned by supervisor.
• Abide by all Federal, State, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Maintain an open line of communication between guests, management, and line employees.

Skills & Qualifications

• Ability to effectively deal with and resolve conflict situations with dissatisfied guests.
• Ability to learn and understand food service operations.
• Ability to read and speak English sufficient to understand menus, special promotions, and communicate with guests.
• Ability to learn and understand the MICROS point-of-sale system.
• Ability to sit and/or stand and work continually in confined spaces.
• Understand system of weights and measures.
• Ability to operate kitchen and food service equipment.
• Ability to lift a minimum of five pounds and a maximum of thirty pounds.
• Possess basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all charges, and understand portion sizes as related to prices.
• Ability to understand the First In First Out (FIFO) method of product rotation.

Requirements

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Prior food and beverage experience preferred.
• Ability to obtain any government-required licenses or certificates.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance

About the Company

At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success.

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.