The Cafe - Restaurant Stock Attendant

About Us

Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future come together, offering a fun and exciting environment with amazing benefits focused on you, your family, and helping you reach your lifetime goals. Deeply rooted in the Valley Center community, the San Pasqual Band of Mission Indians has a rich local history with traditions founded upon “good neighbor” values. Our Tribe has been part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.

At Valley View Casino & Hotel, our team members are the foundation of who we are and what we do. The compassion, encouragement, and level of experience you will be exposed to will put you on a career path full of opportunities for advancement.

About the Role

The Restaurant Stock Attendant is responsible for providing support and accurate service to all Team Members and Guests within the assigned restaurant. This role maintains high performance standards, facilities, company objectives, and high standards of cleanliness. All duties are performed in accordance with Valley View Casino & Hotel’s policies and within the realm of the Valley View Casino & Hotel’s Mission Statement.

Responsibilities

• Support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Maintain a fully equipped service station and storeroom, including plates, silverware, glasses, napkins, milk, ice tea, coffee, water, condiments, etc.
• Assist team members with clearing all tables and resetting them for new seating, ensuring tables are set in accordance with venue standards.
• Work as a team member with venue Host/Hostess, Supervisors, Food Servers, and Kitchen Staff to maintain a smooth and efficient operation.
• Assist stewarding team members in cleaning and dispersing flatware in accordance with specified procedures.
• Assist service team members with restocking new inventory as needed.
• Maintain cleanliness and organization of all side stations and storerooms.
• Perform other duties as assigned by the Restaurant Manager and/or Supervisor(s).
• Conduct all responsibilities in a professional and ethical manner.
• Maintain a consistent, regular attendance record.

Requirements

• Strong organizational and interpersonal skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must successfully pass a drug screening test.
• Must be able to successfully pass applicable auditions or skill testing.

Preferred Qualifications

• High school diploma or GED equivalent.
• Previous restaurant and/or guest service experience.

Physical Requirements

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

• Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, and operating data processing equipment.
• Regularly required to talk and hear.
• Regularly required to sit and use hands to manipulate, handle, or feel.
• Frequently required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds.

Working Conditions

• The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
• Exposed to secondhand tobacco smoke, moving mechanical parts, and fumes or airborne particles.
• Usually subject to inside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes.
• Occasionally subject to outside environmental conditions and to wet and/or humid conditions.
• The noise level in the work environment is usually moderate. On the casino floor, the noise level increases to loud.

Native American hiring preference applies.