TG Floor Supervisor (Part Time) (36721)

About the role

Assist in the daily responsibilities of table games operations.

Responsibilities

• Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
• Monitor the performance of subordinates, ensuring adherence to casino policies and procedures.
• Oversee and maintain the integrity of Table Games activity.
• Approve and oversee count table inventory at the beginning and end of shifts.
• Facilitate replenishment of chips.
• Supervise issuance of cards.
• Instruct personnel on table assignment.
• Ensure application and/or compliance of federal currency reporting requirements.
• Handle minor guest complaints.
• Assist Shift Manager with gaming operations.
• Perform duties assigned by Shift Manager.

Supervisory Responsibilities

• Directly supervise dealers.
• Carry out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws, including planning, assigning, and directing work.
• Provide input on performance appraisals; reward and discipline employees per approved casino policies.
• Address complaints and resolve problems.

Requirements

• High school diploma or GED, and 2 years of related experience and/or training; or equivalent combination of education and experience in card room operations, including experience as a dealer and/or Floor Supervisor.
• Ability to differentiate chip color and appropriate values of each.
• Ability to communicate in English.
• Gaming experience required.

Working Conditions / Physical Demands

• Stand, move, and work throughout the office area and properties, including walking up to 1 mile, climbing stairs, and sitting at a desk/work station for the duration of the shift.
• Work in a smoke-filled environment.
• Moderate noise level in the work environment, escalating in the casino environment.
• Grasp, bend, lift, and/or carry goods weighing a minimum of 25 lbs. on an intermittent basis.
• Sufficient dexterity of hand to use office equipment, including computers, calculators, and multi-line telephones.