Jobs · Sales · California

TG Floor Supervisor (Full Time) (37372)

Agua Caliente Casinos · Palm Springs, CA · 5 days ago
SalesFull-time

Responsibilities

  • Assist in the daily responsibilities of table games operations.
  • Essential Duties And Responsibilities (other Duties May Be Assigned)
  • Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
  • Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
  • Oversees and maintains integrity of Table Games activity.
  • Possess good working knowledge and understanding of Table Games.
  • Approves and oversees count table inventory at the beginning and end of shifts.
  • Facilitates replenishment of chips.
  • Supervises issuance of cards.
  • Instructs personnel on table assignment.
  • Ensures application and/or compliance of federal currency reporting requirements.
  • Handles minor guest complaints.
  • Assists Shift Manager with gaming operations.
  • Can perform duties assigned by Shift Manager.
  • Supervisory Responsibilities: Directly supervises the dealers.
  • Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws.
  • Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems.

Requirements

  • GAMING EXPERIENCE REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education and/or Experience: High school diploma or GED, and 2 years related experience and/or training; or equivalent combination of education and experience in card room operations, to include but be limited to experience as a dealer and/or Floor Supervisor.
  • Must possess the ability to differentiate Cheque color and appropriate values of each.
  • Must be able to communicate in English.
  • Physical demands: able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift; able to work in a smoke‑filled environment; typically housed in an office environment; noise level usually moderate but may escalate in the casino; able to grasp, bend, lift and/or carry goods weighing a minimum of 25 lbs. on an intermittent basis; sufficient dexterity of hand to use office equipment including computer keyboard, calculator, general office equipment and multi‑line telephone.

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