Texting Registration Coordinator

About TCN

TCN is a fast-growing technology company that provides all its services through a cloud-based SaaS model. TCN's technology stack and culture are positive and forward-thinking. When you join TCN, you are joining a dedicated team of professionals. Employees often describe our culture as friendly, collaborative, flexible, and fast-paced.

About the role

TCN is seeking a detail-oriented and organized Full-Time Texting Registration Coordinator to help manage our customer text-enrollment system. This role offers flexible work options, allowing you to work either fully remote or from one of our office locations. You will assist in onboarding new users, validating applicant data, and troubleshooting registration bottlenecks via texting communication platforms.

Responsibilities

• Process high-volume text registrations
• Verify data accuracy and compliance
• Troubleshoot registration errors
• Maintain database records
• Collaborate with support teams

Qualifications

• 1-2 years in data entry, customer support, or registration coordination
• Familiarity with telecom software, CRMs and customer service platforms
• Exceptional written and verbal skills with an emphasis on text clarity and brevity
• Proven ability to work productively in a self-directed remote setup
• High attention to detail and strong organizational habits, looking for a long-term career change

Benefits

• Medical Insurance (HDHP with HSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k with employer match
• Competitive salary
• Paid time off
• Paid holidays (11 scheduled)
• Weekly lunches; free drinks and snacks
• Casual dress and flexible work environment