Texas Fire/EMS Product Representative & Business Development Leader

About the role

Texas Fire/EMS Product Representative & Business Development Leader

Company: Applied Information, Inc.

Territories: Texas

Key Responsibilities

• Sales Execution & Strategy
• Contribute to the design and execution of a scalable Fire & EMS sales operation blending direct engagement and distribution.
• Develop territory business plans with goals, timelines, and performance metrics.
• Regularly analyze coverage gaps and create strategies to increase market penetration.
• Apply structured sales methodologies provided by Applied Information.
• Business Development & Prospecting
• Take a highly proactive approach to business development, actively prospect, make calls, schedule meetings, and engage customers face-to-face to drive growth.
• Proactively make weekly outbound calls to schedule appointments for yourself and distributors.
• Expand adoption of preemption, priority control, CV2X, and related safety solutions across municipalities.
• Open new doors and accelerate customer adoption through consultative selling, strategic relationship building, and effective problem-solving.
• Territory & Field Engagement
• Serve as the primary Applied Information Fire/EMS representative within your assigned region Southwest and Midwest.
• Travel up to 50% to:
• Meet with departments, chiefs, and command staff.
• Support local distributors.
• Conduct demos, trainings, and operational evaluations.
• Represent Applied Information confidently in front of:
• Frontline firefighters and company officers.
• Chef officers and executive fire leadership.
• City/County officials and decision makers.
• Partnerships & Relationship Management
• Build and maintain strong relationships with:
• Fire Chiefs and executive staff.
• City and county technology, transportation, and public safety leaders.
• Distributors, channel partners, and integrators.
• Represent Applied Information at regional and national Fire/EMS conferences, expos, and training events.
• Work cross-agency with Fire, Police, EMS, DOT, and Traffic Engineering professionals.
• Training & Presentations
• Deliver classroom-style instruction, breakout sessions, and large-audience presentations.
• Conduct multi-agency training programs involving operational and technical personnel.
• Provide technology education related to 911CAD, communications systems, MDTs, and connected vehicle tools.
• Cross-Functional Impact
• Collaborate with Product, Engineering, and Marketing teams to align field insights with product development.
• Support pilots, proofs of concept, and innovative deployments within customer agencies.
• Serve as a subject matter expert for emergency vehicle preemption, priority control, and connected vehicle operations.
• Team Collaboration & Leadership
• Work closely with other Fire/EMS Product Representatives nationwide.
• Support teammates in other regions as needed, including occasional work across time zones.
• As the Fire/EMS program scales, assist in mentoring or helping onboard additional representatives.

Minimum Requirements

• Must reside in and primarily serve the territory of Texas - Oklahoma.
• Must have served in a career (full-time, paid) Fire Department.
• Achieved rank of Fire Captain or Battalion Chief through progressive promotion.
• Significant frontline and supervisory operational Fire/EMS experience.
• Demonstrated expertise with fire service technology (CAD, MDTs, GIS, Data/Analytics, preemption, comms systems, etc.).
• Make daily outreach calls/emails, conduct agency meetings, and drive Glance EVP demos and sales through distributor partnerships.
• Must have ability and willingness to travel up to 50% within the territory and occasionally nationwide.
• Comfortable with public speaking, delivering presentations, and engaging executive leadership.
• Able to work effectively from a home office with high self-motivation and minimal supervision.
• Willing to collaborate as part of a national Fire/EMS team.
• High energy, mission-driven, and able to thrive in a demanding, fast-paced environment.

Preferred Requirements

• 15+ years in the fire service, with substantial operations time as Captain, BC, or higher.
• Experience with:
• Fire/EMS technology or public safety software.
• 911CAD and reporting systems.
• GIS and Data/Analytics.
• Radio/communications technology.
• Apparatus or equipment sales/service.
• Traffic preemption or connected vehicle systems is a plus.
• Experience evaluating, piloting, and driving adoption of new technologies.
• Proven experience delivering training at regional or national fire conferences is a plus.
• Strong relationship-building skills with Public Safety decision makers, City/County officials and distributors.