Testing Specialist
City Colleges of Chicago · Chicago, IL · 1 mo ago
Quality Assurance$41k–$45k/yrFull-time
General Responsibilities
- Organizes testing schedules, interprets scores, completes specialized testing reports and directs students for additional testing or counseling.
- Proctor exams and trains all proctor staff in appropriate testing procedures.
- Supervises work-study staff assigned to the department.
- Adheres to CCC Customer Service Excellence standards.
- Performs related duties as required.
Qualifications
- Associate’s degree required with course work in Business, Human Relations, or Psychology, supplemented by four years of experience in student services.
- Bachelor’s degree highly desirable in Business, Psychology or a related area supplemented by three years of experience.
- Excellent verbal and written communication skills required along with the ability to communicate semi-complicated information to varied audiences.
- Strong analytical and problem solving skills needed to resolve student problems and concerns.
- Must be computer literate with demonstrated experience in applicable software.
Pay
Salary Range: $41,181 - $45,299
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits
We offer:
- Excellent health benefits at a low cost;
- Investment plans 403(b) & 457(b);
- SURS Retirement Plan;
- Generous vacation, holidays, personal and sick days;
- Tuition Reimbursement and Public Service Loan Forgiveness.
For a more detailed overview of benefits, please visit our benefits page.