Test Engineering Technician

Duties and Responsibilities

• Perform testing and final level debugging for production.
• Troubleshoot and repair failures; diagnose root cause and recommend corrective action.
• Responsible for the procurement, maintenance, troubleshooting, and improvement of test equipment.
• Aid Test Engineers with NPI (new product introduction) test station setup and other processes including modeling, pre-pilot, and pilot runs.
• Train Repair Technicians and Testers on new and existing testing procedures and product troubleshooting.
• Analyze test correlation of RMA (return merchandise authorization) fallout and work with vendors to follow up with FA (failure analysis) results.
• Report ORT (on-going reliability tests) and RDT (reliability demonstration tests) and escalate issues to Test Engineers.
• Maintain testing station performance.
• May rework products as a result of testing issues.

Required Knowledge, Skills and Abilities

• Must have hands-on experience in computer hardware repair, troubleshooting, and installation.
• Excellent communication (written and verbal) skills.
• Knowledge of general programming languages, such as C/C++, Pearl, Java, and Labview, preferred.
• Must have a strong customer service/satisfaction attitude.
• Must have the ability to work in a fast-paced, high-pressure manufacturing environment.

Education and Experience

• Bachelor’s degree in Computer Engineering, Electrical Engineering or Computer Science preferred. Associate’s degree with 2 years of manufacturing test experience will be considered.
• 2 years of manufacturing test experience preferred.
• 3+ years of software/test development experience preferred.
• Experience with network product installation (routers, switches) is a plus.