Test Engineer

About the role

This position interfaces with Project Management, Application Development, and leadership to ensure all testing work items are delivered with quality—free of critical defects, on schedule, and with high accuracy. The Test Engineer plans and executes testing for systems and applications, collaborates on test plans and test case creation, and works closely with agile teams to meet sprint and milestone goals.

Responsibilities

• Develop and maintain business domain subject matter expertise for a given Product Family to assist in designing and creating testing scope and test plans for incoming projects.
• Analyze requirements and technical specifications to build appropriate test cases and find or create test data.
• Conduct test case reviews with the agile team to ensure proper coverage of requirements.
• Document, administer, and execute manual and automated test cases, procedures, and scripts per the test scope/plan for all testing types and functions.
• Collaborate with Test Automation Engineers to define automation opportunities and provide test cases for automation tool coding.
• Ensure test results are accurately recorded in the appropriate tool and communicate results clearly to agile teams, stakeholders, and management.
• Create and monitor defects, providing detailed information on recreation steps, environment, impacted components, error logs, and test data.
• Attend agile team meetings and product/project-related functions to support sprint and milestone deliverables.
• Raise risks or issues proactively to maintain transparency and assist in resolution.
• Demonstrate high standards of integrity, supporting the company’s mission, values, and privacy policies.

Level II (in addition to Level I)

• Recommend productivity and process improvements.
• Scope and plan all testing efforts, managing multiple projects to ensure timely completion.
• Stay current on new tools and technologies to identify improvement opportunities.
• Mentor less experienced testers in business knowledge and testing techniques.

Level III (in addition to Level II)

• Implement productivity and process improvements, such as advanced testing techniques, metric tracking, and automation opportunities.
• Act as a subject matter expert in testing methodologies.
• Develop, define, and implement test standards and guidelines.

Level IV (in addition to Level III)

• Lead and own testing strategies, scope, and plans for multiple projects within a product family portfolio, including:
  • Defining types of testing needed.
  • Reviewing test environment dependencies and limitations.
  • Defining required test data.
  • Coordinating testing across multiple teams or projects.
  • Ensuring test cases are properly written, structured, and updated.
• Attend core team meetings as a lead representative, providing updates on testing progress, defects, risks, and mitigation.
• Act as a representative for the testing organization, resolving barriers and raising risks or issues.
• Assist other testing team members to ensure project or release success.
• Onboard new testers, including familiarizing them with tasks, responsibilities, and environment setup procedures.
• Recommend and implement productivity and process improvements.

Level V (in addition to Level IV)

• Review quality metrics dashboards and follow up with teams on findings.
• Collaborate with automation engineers to review test automation implementation, monitoring:
  • Requirements coverage.
  • Testing code quality and stability.
  • Cadence of runs against development deployments.
  • Status of the automation backlog.
• Monitor and track third-party issues requiring resolution outside the agile team’s scope.
• Coordinate UAT test cycles across agile teams.
• Ensure accurate and timely delivery of test reporting metrics, including test artifacts, bug reports, and execution results.
• Lead a testing/quality community of practice within a product family to foster open communication and new ideas.
• Recommend test solutions and strategies to senior management and the architecture council.

Requirements

• Associate’s degree in Computer Science, Information Technology, or a related field. In lieu of a degree, three (3) cumulative years of related technical or domain experience is required.
• Basic knowledge of:
  • Testing methodologies (black box, white box, regression, etc.).
  • Business requirements and use cases.
  • Databases, APIs, mobile, windows, and web applications.
  • Test cases, procedures, and test scripts.

Level II (in addition to Level I)

• Three (3) years of related work experience.
• Demonstrated experience working directly with business users.
• Experience with testing at various levels (functional, integration, system, load, and performance testing).
• Experience with iterative, waterfall, and agile methodologies.
• Demonstrated experience in executing and administering test automation.
• Ability to work on complex projects and multiple testing efforts concurrently.
• Ability to understand and write complex data-driven test scenarios, workflow testing, user stories, and behavior-driven development.

Level III (in addition to Level II)

• Six (6) years of related work experience.
• Ability to manage large and/or multiple project testing efforts simultaneously.
• Demonstrated ability to identify root cause problems and determine innovative solutions.
• Demonstrated ability to drive complex testing solutions to completion.

Level IV (in addition to Level III)

• Eight (8) years of related work experience. A combination of experience, advanced degree, or certifications may be considered.
• Demonstrated experience leading a scrum team to improve software testing methodologies, technologies, and techniques.
• Practical knowledge and experience in all phases of the SDLC.
• Working knowledge of automated, load, and performance testing.
• Experience creating and updating software tester onboarding documentation, testing process, and procedure documents.

Level V (in addition to Level IV)

• Ten (10) years of related work experience. A combination of experience, advanced degree, or certifications may be considered.
• Demonstrated experience simultaneously leading multiple scrum teams to improve software testing methodologies, technologies, and techniques.
• Demonstrated experience compiling and reporting test results, metrics, and issues to senior management.
• Demonstrated experience working with automation development engineers to ensure requirements coverage, automation test quality, and planning test automation execution.
• Demonstrated experience working with third-party vendors to track and resolve issues in a timely manner.

Physical Requirements

• Ability to work in a traditional office environment under fluorescent lighting.
• Ability to orally communicate.
• Must be able to sit at a desk, use a computer, keyboard, and mouse for three (3) or more hours at a time.
• Ability to travel across the enterprise.
• Ability to work in a home office for extended periods for business continuity.

Pay

Compensation ranges by level:

• Level I: $60,410 – $84,000
• Level II: $60,410 – $106,929
• Level III: $71,880 – $129,384
• Level IV: $87,766 – $157,978
• Level V: $98,297 – $176,935

Actual salary will vary based on factors such as budget, experience, knowledge, skills, education, and internal equity.

Benefits

• Group health and/or dental insurance.
• Retirement plan participation.
• Wellness program.
• Paid time away from work and paid holidays.

The opportunity for remote work may be available on a case-by-case basis.