Test Center Administrator - St. Louis, MO Craigshire

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs. We provide a full suite of services from test development to data management and deliver exams through the world’s most comprehensive and secure network of test centers in more than 180 countries.

About the role

We are hiring a Regular Part-Time Test Administrator to join our team in St. Louis, MO (Craigshire). This position offers a great environment to start or grow your career.

Pay

Starting pay is $17.75 per hour.

Benefits

• Medical, Dental, and Vision insurance
• Life, Short-Term Disability, and Voluntary Long-Term Disability benefits
• Paid holidays, vacation, sick, and personal days per company policies
• 401(k) Retirement Plan with employer match
• Employee Stock Purchase Plan (bi-annual enrollment)
• Tuition Reimbursement
• Company-paid life insurance and business travel insurance

Benefits are effective on your hire date. For more information, visit pearsonbenefitsus.com/newemployees.

Schedule

• Strictly part-time, 15–25 hours per week (with potential for more hours if needed)
• Flexible shifts available Monday through Saturday, between 7 am and 9 pm
• Schedules provided at least 2 weeks in advance

Responsibilities

• Provide a secure exam delivery and superior customer service in a comfortable, friendly environment
• Comply with all testing procedures and strictly adhere to company policies
• Check in testing candidates, verify identification, and explain the exam process
• Proctor/invigilate candidates during testing
• Troubleshoot technical issues with internal departments
• Complete light housekeeping duties, such as vacuuming floors and sanitizing keyboards after each candidate
• Other duties as assigned

Requirements

• High school diploma or equivalent (required)
• Minimum of 1 year of customer service experience (preferred)
• Experience proctoring or invigilating exams (highly preferred)
• Flexibility in work hours and days
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
• Able to sit for long periods and escort candidates to and from the testing room
• Able to bend, stoop, and lift up to 20 lbs with reasonable accommodation
• Comfortable in a quiet testing environment, able to hear soft voices and see details from a distance

About Pearson

At Pearson, our purpose is to help people realize the life they imagine through learning. We are the world’s lifelong learning company, where learning isn’t just what we do—it’s who we are. Learn more about us.