Test Center Administrator (Sioux Falls, SD)

About the Role

Pearson VUE, the global leader in computer-based testing, is hiring a regular part-time Test Administrator to join our team in Sioux Falls, SD. This role is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. Starting pay is $17.75 per hour, with eligibility for accrued paid sick time. Learn more about benefits at https://pearsonbenefitsus.com/new-employees.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor/invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate has finished their examination.

Schedule Requirements

Availability to work a variety of shifts any day—Monday through Saturday—between the hours of 7:00 AM and 8:00 PM, including about 1 Saturday per month. Flexibility in scheduling is required. This is a part-time position, 8 to 10 hours per week, with the expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods, escort candidates to and from the testing room, bend, stoop, and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance.

Who We Are

At Pearson, our purpose is to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do—it's who we are.