Test Center Administrator - Fargo, ND
About the role
Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs worldwide. They provide a full suite of services from test development to data management and deliver exams through a secure network of test centers in over 180 countries. Pearson VUE is hiring a part‑time Test Administrator in Fargo, ND.
Pay
Starting pay is $19.00 per hour, with eligibility for accrued paid sick time.
Benefits
Eligible for accrued paid sick time; additional benefits information available at Pearson Benefits.
Responsibilities
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
- Other duties as assigned by manager
Schedule
Availability to work any day Monday through Saturday between 7:15 am and 2 pm, with about 1‑2 Saturdays per month; Sunday shifts infrequent but possible. Must be open to flexible scheduling, including occasional weekday evenings if needed. This is a part‑time position of 10‑15 hours per week, with potential for additional hours as needed. Schedules are provided at least two weeks in advance.
Qualifications
- Minimum of 1 year customer service experience preferred
- Experience proctoring or invigilating exams highly preferred
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook)
- Ability to sit for long periods and escort candidates to and from testing room
- Ability to bend, stoop and lift up to 20 lbs with reasonable accommodation
- Comfortable in a quiet testing environment, able to hear soft voices and see details from a distance