Test Center Administrator

We are looking for a dependable Test Center Administrator to support a busy testing site in Pittsburgh, Pennsylvania. This is a Contract position expected to run for 1-2 months while permanent staff completes training, and it will remain part-time at approximately 20 hours per week with the possibility of additional hours as needed. The person in this role will help create a secure, organized, and welcoming environment for exam candidates while adapting to a flexible schedule that may include Saturdays, occasional evenings, and varying weekday shifts. Responsibilities: • Welcome test takers upon arrival, confirm their identity, and guide them through the check-in process with professionalism and care. • Enforce testing procedures by conducting required security screenings and following established protocols throughout each exam session. • Observe candidates during testing to protect exam integrity and respond promptly to concerns or irregular situations. • Keep the testing room, materials, and equipment secure at all times to support a fair and controlled exam environment. • Document incidents clearly and escalate issues when situations fall outside standard operating guidelines. • Provide candidates with a calm, respectful experience by answering questions, offering direction, and maintaining an orderly atmosphere. • Support daily site operations through routine administrative tasks such as scanning, clerical work, and general front desk assistance. • Assist with basic handling of testing equipment and materials, including preparing items for shipment or setting up materials as needed. • Work a variable schedule based on site needs, including Saturday coverage and occasional evening or Sunday hours when required. • High school diploma or equivalent is required; additional college coursework is a plus. • At least one year of face-to-face customer service experience is required, such as work in retail, hospitality, reception, or similar service settings. • Must meet the minimum age requirement for the position. • Strong verbal and written communication skills with the ability to interact professionally with candidates and colleagues. • Comfortable using Microsoft Windows-based systems and common office applications, including Microsoft Office, Outlook, and web browsers. • Able to manage multiple tasks in a detail-oriented environment while maintaining accuracy and confidentiality. • Capable of standing or remaining stationary for extended periods, walking through the testing room regularly, and escorting candidates as needed. • Able to bend, stoop, work in tight spaces, and lift up to 40 pounds while following safety procedures. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.