Test Center Administrator

Pearson VUE is the global leader in computer‑based testing for information technology, academic, government and professional programs. The company provides a full suite of services from test development to data management and delivers exams through a secure network of test centers in more than 180 countries.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule

• Part‑time position, 12–19 hours per week, with the expectation to work more hours if needed.
• Availability to work a variety of shifts any day Monday through Saturday, between 7 am and 9 pm.
• Approximately 2–3 Saturdays per month; Sunday shifts are infrequent but possible.
• Schedules are provided at least two weeks in advance.
• Flexible scheduling required.

Qualifications

• High school diploma or equivalent (required).
• Minimum of 1 year customer service experience (preferred).
• Experience proctoring or invigilating exams (highly preferred).
• Beginner to intermediate experience with Microsoft Office (Word, Excel, Outlook).
• Ability to sit for long periods and escort candidates to and from the testing room.
• Ability to bend, stoop, and lift up to 20 lb with reasonable accommodation.
• Comfortable in a quiet testing environment; able to hear soft voices and see details from a distance.
• Must be flexible in work hours and days.

Pay

Starting pay is $17.75 per hour plus eligibility for accrued paid sick time.